Khalid Naiem
Dumfries,Virginia
Summary
Hard-working professional with 10+ years of experience and a proven knowledge of customer communications, customer service, and customer satisfaction. Aiming to leverage my skills to successfully fill the Sales role at your company.
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Consultant
Safford Kia of Fredericksburg
Fredericksburg, VA
02.2022 - Current
- Developed and maintained relationships with customers to drive sales and enhance loyalty.
- Conducted product demonstrations, showcasing features and benefits to increase customer engagement.
- Utilized CRM software to track leads, manage customer interactions, and analyze sales data.
HVAC TECH
Kitchen Tech
dumfries, VA
01.2021 - 05.2021
- Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
- Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
- Inspect drives, motors, and belts, check fluid levels, replace filters, or perform other maintenance actions, following checklists.
- Clean or lubricate shafts, bearings, gears, or other parts of machinery.
- Order parts, supplies, and equipment from catalogs and suppliers, or obtain them from storerooms.
- Observe and test system operation, using gauges and instruments.
- Adjust valves according to specifications and charge system with proper type of refrigerant by pumping the specified gas or fluid into the system.
- Test lines, components, and connections for leaks.
- Dismantle malfunctioning systems and test components, using electrical, mechanical, and pneumatic testing equipment.
HVAC TECH
American Air Service
woodbridge, VA
12.2015 - 07.2019
- Observe and test system operation, using gauges and instruments.
- Test lines, components, and connections for leaks.
- Dismantle malfunctioning systems and test components, using electrical, mechanical, and pneumatic testing equipment.
- Adjust or replace worn or defective mechanisms and parts, and reassemble repaired systems.
- Braze or solder parts to repair defective joints and leaks.
- Keep records of repairs and replacements made and causes of malfunctions.
- Install expansion and control valves, using acetylene torches and wrenches.
- Install wiring to connect components to an electric power source.
- Mount compressor, condenser, and other components in specified locations on frames, using hand tools and acetylene welding equipment.
- Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
HVAC TECH
Vernon Heating and Air
Chantilly, VA
10.2013 - 06.2015
- Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
- Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
- Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
- Inspect drives, motors, and belts, check fluid levels, replace filters, or perform other maintenance actions, following checklists.
- Clean or lubricate shafts, bearings, gears, or other parts of machinery.
- Dismantle devices to access and remove defective parts, using hoists, cranes, hand tools, and power tools.
SALES
Tire And Wheel Zone
stockton
06.2007 - 08.2012
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Fill customer orders from stock.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Place special orders or call other stores to find desired items.
- Quote prices, credit terms, or other bid specifications.
- Negotiate prices or terms of sales or service agreements.
Education
HVAC Certificate - HVAC
CHARLES A. JONES
sacramento, CA06-2013
High School Diploma - undefined
RIO CAZADERO
sacramento, CA06-2006
Skills
- Customer Service
- Language
- Customer relationship management
- CRM proficiency
Certification
- HVAC Certification
- Customer Service Certification
Languages
English
Full Professional
Persian
Full Professional
Timeline
Sales Consultant
Safford Kia of Fredericksburg
02.2022 - Current
HVAC TECH
Kitchen Tech
01.2021 - 05.2021
HVAC TECH
American Air Service
12.2015 - 07.2019
HVAC TECH
Vernon Heating and Air
10.2013 - 06.2015
SALES
Tire And Wheel Zone
06.2007 - 08.2012
High School Diploma - undefined
RIO CAZADERO
HVAC Certificate - HVAC
CHARLES A. JONES