Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Sales Specialist
Options Medical Weight Loss
Park Ridge, Illinois
01.2022 - 04.2025
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Attended monthly sales meetings and quarterly sales trainings.
Trained new employees on customer service, money handling and organizing strategies.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Generated > $50k in revenue per month in sales
Contributed to a 125% growth in net clinic revenue YOY
Head Coach
Orangetheory Fitness
Riverwoods, Illinois
01.2019 - 01.2022
Led group workouts and coached staff on performance and member engagement
Managed class scheduling, studio standards, and client experience
Contributed to retention and upsell initiatives
Interviewed, hired, trained and oversaw 6 coaches.
Independent Personal Trainer
Body Architects Llc
Lombard, Illinois
01.2015 - 01.2019
Developed customized fitness plans for wide range of clients to expand services.
Assisted with marketing and promoting of classes and services.
Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Collaborated with other fitness professionals to develop and implement new programs.
Certified Health Coach / Program Sales Coordinator at Options Medical Weight lossCertified Health Coach / Program Sales Coordinator at Options Medical Weight loss