Khalil Harvey
Winder,GA
Summary
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Assistant Customer Service Manager
Candesign LLC
Brooklyn, New York
07.2023 - 01.2025
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Explained benefits, features, and recommendations to maximize client retention.
- Provided resolution of unusual billing by conducting research, reviewing findings and making recommendations.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Enhanced company-wide procedures and policies to improve employee morale and boost customer satisfaction.
Education
High School Diploma -
Metropolitan Diploma Plus High School
Brooklyn 06-2025
Skills
- Inter-department collaboration
- Research and due diligence
- Management support
- POS system operations
- Training and mentoring
- Cash handling
- Customer engagement
- Quality control
- Schedule management
- Proficient in Microsoft
Timeline
Assistant Customer Service Manager
Candesign LLC
07.2023 - 01.2025
High School Diploma -
Metropolitan Diploma Plus High School