Khalil Jah
Richmond,TX
Summary
Dependable and observant professional with a strong background in customer service, safety awareness, and team collaboration. Expertise in maintaining secure environments while managing high-pressure situations with composure, ensuring adherence to company policies and public safety procedures. A proactive approach to problem-solving and a commitment to fostering a positive customer experience enhance effective teamwork and operational excellence. Recognized for the ability to adapt quickly to changing circumstances while upholding the highest standards of safety and service.
Overview
5
5
years of professional experience
Work History
Produce Associate & Produce Team Lead
Food Lion
Laurel, MD
01.2023 - 06.2025
- Monitors store activity and assist with loss prevention efforts through active observation and incident reporting.
- Verifies customer identification for age-restricted products to ensure compliance with company and state safety regulations.
- Ensures a clean, safe, and organized work environment, reducing workplace hazards and theft risks.
- Led day-to-day produce operations, maintaining high standards for freshness, organization, and presentation.
- Improved product availability by actively monitoring inventory and coordinating timely restocking.
- Enhanced customer experience through knowledgeable assistance and product recommendations.
- Supported team efficiency by delegating tasks and assisting in onboarding new staff.
- Maintained strict adherence to food safety and sanitation guidelines.
Warehouse Associate
Target Distribution Center
Upper Marlboro, MD
09.2024 - 12.2024
- Assisted with inventory control and asset protection by maintaining accurate item tracking.
- Ensured compliance with OSHA safety standards and warehouse security procedures.
- Supported access control operations and helped maintain a secure, organized workspace.
- Conducted inspections on returned merchandise to detect tampering or security issues.
- Processed high-volume inventory by accurately picking, packing, and staging shipments using scanning systems.
- Improved workflow efficiency by organizing stock and maintaining clear warehouse pathways.
- Consistently met productivity and accuracy targets in a fast-paced distribution environment.
- Ensured compliance with safety standards while operating warehouse equipment and handling freight.
Delivery Driver
Amazon
Lanham, MD
02.2023 - 08.2023
- Delivered 200–300 packages daily while maintaining secure handling and chain-of-custody procedures.
- Reported safety concerns, vehicle issues, and incidents following established protocols.
- Adhered to company and traffic safety standards, ensuring on-time and secure deliveries.
- Optimized delivery routes using navigation tools to meet tight deadlines.
- Ensured secure and verified package drop-offs through real-time tracking systems.
- Delivered consistent customer service in fast-paced, time-sensitive environments.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Teller
TD Bank
Washington, DC
05.2020 - 01.2022
- Handled financial transactions with precision, maintaining zero discrepancies in cash balancing.
- Observed customer behavior and reported suspicious or fraudulent activity per bank security protocols.
- Maintained confidentiality of sensitive data and ensured compliance with federal security and AML guidelines.
- Contributed to overall branch safety by following opening, closing, and emergency response procedures.
- Processed transactions accurately and efficiently to ensure customer satisfaction.
- Educated customers on banking products and services to enhance financial literacy.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
Education
Some College - Information Technology
Prince George's Community College
Upper Marlboro, MDSkills
- Surveillance & Access Control
- Incident Reporting & Documentation
- Safety Procedures & Emergency Response
- Conflict Resolution & De-escalation
- Risk Assessment & Situational Awareness
- Customer engagement
- Product presentation
- Safety standards
- Management interaction
- Price checking
Timeline
Warehouse Associate
Target Distribution Center
09.2024 - 12.2024
Delivery Driver
Amazon
02.2023 - 08.2023
Produce Associate & Produce Team Lead
Food Lion
01.2023 - 06.2025
Teller
TD Bank
05.2020 - 01.2022
Some College - Information Technology
Prince George's Community College