Khalil Jefferson
Olympia Fields,IL
Summary
Dynamic Program Assistant with a proven track record at Black Cultural Center, enhancing event visibility and efficiency through adept content development and budget management. Excelled in training coordination and team motivation, demonstrating strong project management and problem-solving skills. Achieved significant improvements in event participation and operational productivity.
Overview
4
4
years of professional experience
Work History
Program Assistant
Black Cultural Center
Chicago, IL
08.2024 - Current
- Developed engaging content for event websites and social media channels, increasing online visibility and participation.
- Facilitated post-event evaluations with clients and internal teams, gathering feedback to inform future event planning.
- Provided on-site support during the day of the event including problem solving if necessary.
- Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Monitored budgeting process for each event to ensure cost efficiency.
- Utilized event management software to track registrations, payments, and attendee feedback for continuous improvement.
- Maintained positive working relationship with fellow staff and management.
- Motivated staff through positive reinforcement techniques.
Warehouse Worker
Amazon
Matteson, IL
08.2020 - Current
- Operated scanners, computers, and other equipment to track orders.
- Verified accuracy of incoming shipments against purchase orders.
- Used digital database to keep records of units and stock moved.
- Collaborated closely with other departments on special projects as needed.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Fulfillment Lead
Target
Northfield, MN
09.2021 - 01.2022
- Trained new staff in relevant processes and procedures.
- Facilitated training sessions for new employees on company policies and procedures.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Delegated daily tasks to team members to optimize group productivity.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Psychology
DePaul University
Chicago, IL06-2026
Skills
- Operations assistance
- Research
- Information coordination
- Budget monitoring
- Training coordination
- Logistics coordination
- Complaint resolution
- Mentoring
- Project management
- Team motivation
Affiliations
- Advertising Chair to the Black Media Arts Club at DePaul University
- Media Team Manager for the Black Student Union at DePaul University
- Currently running a small business, Ego Theft, making clothes and other merchandise while promoting wellness
Timeline
Program Assistant
Black Cultural Center
08.2024 - Current
Fulfillment Lead
Target
09.2021 - 01.2022
Warehouse Worker
Amazon
08.2020 - Current
Bachelor of Science - Psychology
DePaul University
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