Khalil Peterson
PHILADELPHIA,PA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Store Manager
Rally House
PHILADELPHIA
04.2024 - Current
- Directed daily store activities to align with sales, service, and operational priorities.
- Coached and motivated associates, enhancing performance and customer engagement.
- Helped lead and support teams ranging from 10–50 employees.
- Supported hiring, onboarding, and training processes while overseeing scheduling and employee development.
- Executed merchandising and visual standards to enhance store presentation.
- Assist with inventory control, loss prevention, and compliance with company procedures.
Store Manager
DD's Discount Store
PHILADELPHIA, PA
05.2023 - 03.2024
- Managed daily store operations and ensured smooth workflow.
- Trained and supervised staff to enhance customer service skills.
- Developed staff schedules to optimize coverage during peak hours.
- Resolved customer complaints in a timely manner.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
Store Manager
Rite Aid
PHILADELPHIA
08.2020 - 05.2023
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Performed regular price checks to ensure competitive pricing.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Delegated work to staff, setting priorities and goals.
- Reviewed inventory levels regularly to ensure adequate stock availability. on frequent basis, ordering new merchandise to keep quantities well-stocked.
Store Manager
Family Dollar
PHILADELPHIA, PA
06.2017 - 08.2020
- Trained and supervised staff to enhance customer service skills.
- Implemented inventory management processes to maintain stock levels.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Implemented efficient systems for tracking stock movement.
- Managed budget allocations and resource planning for optimal operational efficiency.
Education
Associate of Arts - Early Childhood Care And Education
Community College of Philadelphia
Philadelphia, PA 06.2011 - 05.2014
Kensington Business High School
PHILADELPHIA, PASkills
- Visual merchandising
- Inventory management
- Sales reporting
- Loss prevention
- Employee training
- Team building
- Staff scheduling
- Problem solving
- Effective communication
- Conflict resolution
- Performance evaluation
- Recruitment strategies
- Policies and procedures
- Employee retention strategies
- Store opening and closing
- Loss prevention procedures
Timeline
Store Manager
Rally House
04.2024 - Current
Store Manager
DD's Discount Store
05.2023 - 03.2024
Store Manager
Rite Aid
08.2020 - 05.2023
Store Manager
Family Dollar
06.2017 - 08.2020
Associate of Arts - Early Childhood Care And Education
Community College of Philadelphia
06.2011 - 05.2014
Kensington Business High School