Khalil Rahal
Ananas Cafe
Dearborn,MI
2
Languages
15
years of professional experience
Seasoned manager and salesman with a knack for team-building, marketing, and operational discipline. Skilled leader with a proven track-record of building and managing strategic relationships, exceeding sales objectives, and adapting to evolving market conditions. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Client Communications Specialist
4 Years 9 Months- Liaised with customers and funding sources to identify and remove roadblocks to business funding.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Communicated product information with confidence and educated consumers about company.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
Client Service Representative
1 Year- Nurtured current and prospective client relationships to bolster company recruitment and retention
- Performed needs-assessments for prospective clients and offered recommendations on mobile diagnostic offerings
- Engaged customers with proactive strategies designed to equip them with effective solutions to their pressing medical diagnostic needs
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Used consultative sales approach to understand and meet customer needs.
- Supplied hospitals and physicians with in-depth information on mobile imaging.
Restaurant Manager
14 Years 9 Months- Hire, train, and manage employees with emphasis on customer satisfaction, efficiency, and compliance with food-safety and quality control guidelines and best-practices
- Oversee all aspects of restaurant operations, including budgeting, finance, inventory, supplier/vendor relationships, and human resources
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Managed staff schedules and maintained adequate coverage for all shifts.
Technician
5 Months- Counseled patients regarding medications, including proper use and storage, side effects and drug interactions
- Utilized pharmacy computer systems and software's to create and maintain new customer profiles
- Maintained quality assurance and customer satisfaction objectives.
- Completed job reports and logs immediately following service calls.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies regarding drug counts
- Worked with insurance companies to help rectify insurance issues
Technician
1 Year- Retrieved, counted and filled prescription orders; collected new patient information while maintaining confidentiality and outstanding customer care
- Managed drug and supply inventory, and sorted general prescription paperwork/labels
- Dispensed medication for patients and explained safe/proper usage of prescriptions
- Set up and modified patient profiles to include current medications and insurance details.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Education
Bachelor of Science (B.S - Psychology
Skills
Microsoft & Google Suites
Employee Performance Evaluations
Food Preparation and Safety
Corporate Social Responsibility
Teamwork and Collaboration
Sales Expertise
Communication specialist
Customer Satisfaction
Adaptability and Dependability
Customer Relationship Management
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Client Communications Specialist
Rock Connections
01.2022 - CurrentRead More
Client Service Representative
Ultra X
03.2019 - 03.2020Read More
Technician
Canton Pharmacy
02.2017 - 07.2017Read More
Technician
Rite Aid Pharmacy
01.2016 - 01.2017Read More
Restaurant Manager
Ananas Cafe
01.2012 - CurrentRead More
Wayne State University
Bachelor of Science (B.S from Psychology
Read More