Cultivated leadership skills through multiple years of managing personnel and resources effectively.
Developed strong sales strategies and customer service skills through years of hands-on experience.
Overview
3
3
years of professional experience
Work History
Area Manager
Amazon
San Jose, CA
09.2025 - Current
Oversaw daily operations across the delivery station, ensuring adherence to Amazon standards.
Developed and implemented process improvements that increased operational efficiency and reduced errors.
Mentored teams, fostering skill development and promoting a culture of continuous improvement.
Analyzed performance metrics to identify trends, driving data-informed decisions for operational enhancements.
Project Manager
Building Block Construction
San Bernardino, CA
09.2024 - 08.2025
Led project planning and scheduling to ensure timely completion of construction milestones.
Coordinated cross-functional teams to optimize workflow
Managed budget tracking and resource allocation to maintain project financial health.
Developed risk management strategies to mitigate potential delays and issues during construction phases.
Operations Lead
Living Spaces Menifee, CA
Menifee, CA
06.2023 - 09.2024
Assisted customers with sales/order issues and provided tailored solutions.
Managed various customer service tasks, including money handling and account overview.
Assisted in store opening/closing procedures.
Conducted monthly store audits, ensuring compliance with policies and procedures for all store functions, and customer orders.
Product Specialist
Living Spaces Menifee, CA
Menifee, CA
02.2023 - 06.2023
As a newcomer, I generated $30,000 in revenue as a Product Specialist at Living Spaces through effective sales of upholstery recliners and dining sets within my first month.
Achieving the honor of being the first newly hired associate to complete the training program requirements.
Sales Associate
Lids Moreno Valley, CA
Moreno Valley, CA
11.2022 - 02.2023
Assisted customers in selecting products as a sales associate at Lids.
Achieved daily revenue goals and improved customer conversion rates to the premium subscription.
Supported team efforts to enhance overall sales performance.
Education
Bachelor of Arts - Business Administration, Management
California State University
San Bernardino, CA
12.2024
Skills
Oversaw daily activities and workflow in a high-demand setting, ensuring alignment with organizational goals as a manager at Amazon
Completed bachelor's degree program at California State University, San Bernardino, focusing on academic excellence and skill development
Developed strong sales techniques and customer service skills over three years in dynamic environments
Timeline
Area Manager
Amazon
09.2025 - Current
Project Manager
Building Block Construction
09.2024 - 08.2025
Operations Lead
Living Spaces Menifee, CA
06.2023 - 09.2024
Product Specialist
Living Spaces Menifee, CA
02.2023 - 06.2023
Sales Associate
Lids Moreno Valley, CA
11.2022 - 02.2023
Bachelor of Arts - Business Administration, Management