Summary
Overview
Work History
Education
Skills
Certification
Timeline
DeliveryDriver

Khalila Brown

La Mesa

Summary

Dynamic delivery driver with a clean driving record and exceptional customer service skills, honed at Uber Eats. Proven ability to optimize routes using GPS technology, ensuring timely deliveries and enhancing customer satisfaction. Dependable team player with strong attention to detail and a commitment to maintaining high safety standards.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Delivery Driver

Uber Eats
02.2018 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

Food Service Worker

SanDiego City Schools
09.2006 - 09.2013
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.

Bingo Kitchen

McAllister
02.2006 - 06.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Education

SanDiego High School
San Diego, CA
06.1998

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Attention to detail
  • Time management
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Clean driving record
  • GPS and route planning
  • Safe driving record
  • GPS navigation
  • Order picking and processing
  • Map reading and navigation skills
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Complex Problem-solving
  • Quality assurance
  • Adaptability and flexibility
  • Customer interaction
  • Physical stamina
  • Traffic laws
  • Local delivery
  • Delivery schedule development
  • Point-of-sale system
  • Exceptional written and verbal communication skills

Certification

Food handlers card

Timeline

Delivery Driver

Uber Eats
02.2018 - 04.2024

Food Service Worker

SanDiego City Schools
09.2006 - 09.2013

Bingo Kitchen

McAllister
02.2006 - 06.2007

SanDiego High School

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Khalila Brown