Khalilah Shakir
Dale Plumbing and Heating
Redwood City,CA
13
years of professional experience
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Work History
Administrative Assistant
8 Months- Streamlined communication between field technicians and clients to enhance service delivery.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Administrative Assistant
4 Years 5 Months- Executed record filing system, enhancing document organization and accessibility.
- Scheduling appointments
- Restocked supplies and submitted purchase orders, ensuring consistent availability of office materials.
- Generated daily and monthly reports to provide insights for management.
- Managed appointment scheduling to optimize workflow and minimize conflicts.
- Handled payment processing to maintain financial accuracy and customer satisfaction.
- Handled email responses to ensure effective communication with clients and team members.
- Conducted onboarding, facilitating new hires' adjustment to administrative and performance requirements.
AR/Payroll Assistant
3 Years 6 Months- Oversaw account receivable tasks by organizing and tracking incoming payments.
- Facilitated timely vendor invoice payments and expense voucher processing
- Maintained accurate financial records and control reports to support auditing processes
- Updated payroll records by accurately entering employee data and hours worked. by calculating, collecting and entering data.
- Researched and resolved time discrepancies.
- Maintained 100% accuracy in transferring correct data from payroll spreadsheets into the system.
- Verified timekeeping records and resolved discrepancies in collaboration with employees
Environmental Services Housekeeper
1 Year 1 Month- Ensured cleanliness and sanitation of assigned areas, adhering to health and safety standards.
- Operated cleaning equipment effectively, demonstrating proficiency in various tools and techniques.
- Trained new staff on proper cleaning procedures and safety protocols, enhancing team performance.
- Developed checklists for daily tasks, improving consistency in cleaning operations across departments.
- Conducted regular inspections to identify maintenance needs and improve facility appearance.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Environmental Services Associate
1 Year 8 Months- Emptied trash cans and recycling bins to maintain clean, sanitary environment, preventing odors and debris buildup.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Utilized personal protective equipment to safeguard against exposure to biohazards and harmful substances. to minimize risks from hazardous materials, biohazards and other harmful substances.
- Removed waste paper and other trash from premises to designated area.
- Trained new employees on departmental procedures, facilitating efficient onboarding and ensuring proper use of cleaning supplies.
- Engaged with hospital staff, patients and families to deliver effective customer service and enhance overall satisfaction.
Laundry Attendant
1 Year 5 Months- Maintained laundry equipment through regular cleaning and maintenance to ensure optimal performance.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Configured wash and dry cycles with precise settings for spin speed, temperature, and cleaning agents to achieve desired results.
- Processed specialty items and guest requests using smaller washers and dryers with attention to detail.
- Collected soiled tablecloths, napkins and draperies after large events.
Education
High School Diploma - Required
Skills
Customer Service
Client relations
Appointment scheduling
Invoice processing
AR/AP
Payroll Management
Data entry
Document Management
Report Development
Data Analysis
Accounting
Timeline
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