McKenzie South
Saint Johns
Summary
Compassionate, detail-oriented professional who is adaptable in fast-paced, service oriented & high-accountability environments. Recognized for providing excellent care and attention to detail in individual and team based settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Ascension
2022.07 - Current
- Assisted in monitoring vital signs and documenting patient information accurately.
- Provided direct patient care, including bathing, feeding, and mobility assistance.
- Collaborated with nursing staff to implement individualized patient care plans.
- Supported administrative tasks such as scheduling appointments and managing records.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Team Member
Victoria's Secret & PINK
2022.10 - 2023.01
- Provided exceptional customer service to enhance shopping experience and foster brand loyalty.
- Assisted in visual merchandising efforts to maintain appealing store displays and product placement.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Managed inventory processes, ensuring accurate stock levels and timely replenishment of merchandise.
Lead Team Member
Pamper Me Pink Kid Spa
2017.08 - 2022.02
- Trained and mentored team members, fostering skill development and teamwork.
- Implemented efficient workflow processes, enhancing overall spa productivity
- Developed engaging spa experiences for children, promoting customer retention and loyalty.
- Managed cash drawer, ensuring balanced accounts at end of shifts.
- Maintained cleanliness and sanitation standards, adhering to health regulations for client safety.
Education
High School Diploma -
Frank H Peterson Academies of Technology
Jacksonville, FLSkills
- Vital signs monitoring
- Patient observation
- Customer satisfaction
- Reliability and punctuality
- Blood glucose testing
- Venipuncture
- Teamwork and collaboration
- Problem-solving
- Cash handling
Accomplishments
I received the ROSE award recognizing service excellence in my position as well as other nominations from patients, family and staff
Certification
CPR
Phlebotomy & Venipuncture
Adobe Illustrator
Adobe Photoshop
Adobe InDesign
Timeline
Team Member
Victoria's Secret & PINK
2022.10 - 2023.01
Patient Care Technician
Ascension
2022.07 - Current
Lead Team Member
Pamper Me Pink Kid Spa
2017.08 - 2022.02
High School Diploma -
Frank H Peterson Academies of Technology
ROSE Award
I received this award for providing excellent compassionate care and was recognized by the patient and their family member.