KHAMILA MORA
Davenport,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong organizational skills and eager to secure position. Proven ability to learn quickly and adapt to new situations. Skilled at working independently and collaboratively in a team environment. Able to work under high-stress situations.
Overview
3
3
years of professional experience
Work History
Lagoon Supervisor/Lifeguard
IAM-Evermore Resort
Orlando, FL
06.2024 - Current
- Maintained constant surveillance of patrons in the swimming area at all times
- Enforced all safety regulations and posted rules for patrons
- Reported any unsafe conditions or suspicious activity to management immediately
- Communicated regularly with supervisors regarding any issues that arose during shifts
- Performed emergency rescues when necessary
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Status Aquatics Supervisor/ Water Park Lifeguard
Island H2O Waterpark
Kissimmee, FL
08.2021 - Current
- Conducted in-service training, meetings, and conferences to share ideas and plan aquatic programs
- Implemented and maintained safety standards and deployed first aid, CPR, and other emergency management services
- Supervised aquatic staff and administered performance evaluations to communicate expectations
- Facilitated hiring, training, and evaluation of staff
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations
- Maintained accurate records of incidents and injuries in the pool area as well as managed First Aid situations
- Monitored swimmers to ensure safety in the pool area and performed emergency rescues when necessary
Education
High School Diploma -
Celebration High School
05.2022
Skills
- Guest Relations
- Documentation Creation
- Maintaining Clean Work Areas
- Operational Efficiency
- Team Meetings
- CPR and AED Certified
- Safety Awareness
- Wound Care
- Confidential Records Management
- Daily Reports
- Experience in Microsoft 365
- Leadership
Languages
- English and Spanish
Timeline
Lagoon Supervisor/Lifeguard
IAM-Evermore Resort
06.2024 - Current
Status Aquatics Supervisor/ Water Park Lifeguard
Island H2O Waterpark
08.2021 - Current
High School Diploma -
Celebration High School
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