Khamini Hunt
Fresh Tees
Brooklyn,NY
16
years of professional experience
Dynamic customer service professional with a proven track record at Fresh Tees, excelling in active listening and data entry. Enhanced customer satisfaction through efficient order processing and effective complaint resolution. Skilled in Microsoft Excel and team development, driving improvements that elevated service delivery and operational efficiency.
Work History
Customer Service Representative
6 Years 10 Months- Assisted customers with inquiries, providing accurate information on products and services.
- Processed orders efficiently, ensuring timely delivery and customer satisfaction.
- Handled customer complaints, resolving issues promptly to maintain positive relationships.
- Collaborated with team members to improve service delivery and streamline operations.
Security Dispatcher
8 Years 8 Months- Monitored security cameras and alarms to ensure safety and compliance.
- Coordinated emergency responses with law enforcement and security personnel.
- Communicated effectively with team members to relay critical information.
- Maintained accurate logs of incidents and dispatch activities for reporting purposes.
- Utilized radio communication systems to manage security operations efficiently.
- Assisted in training new dispatchers on protocols and system usage.
- Implemented process improvements that enhanced incident response times.
Education
High School Diploma
Skills
Customer service
Active listening
Data entry
Computer proficiency
Call center experience
Team development
Prioritization
Sales expertise
Data collection
Microsoft Excel
Timeline
Customer Service Representative
Fresh Tees
04.2019 - 02.2026Read More
Security Dispatcher
Checkmate
06.2010 - 02.2019Read More
Sint Maarten Academy P.S.V.E
High School Diploma
Read More