Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Khamiya Felix

Oviedo,FL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Line Assistant/Host

KeKe's Breakfast Cafe
04.2023 - 10.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Contributed to on-time order fulfillment by keeping work area organized and free from obstructions.
  • Reduced downtime by proactively identifying potential issues and addressing them before they impacted productivity.
  • Upheld high cleanliness standards within the workplace, adhering to sanitation guidelines set forth by regulatory agencies or internal policies.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.

Education

High School Diploma -

Lake Howell High School
Winter Park, FL
05.2025

Skills

  • Customer Service

  • Team Collaboration

  • Multitasking proficiency

  • Adaptable to change

  • Flexible and Adaptable

  • Problem Solving

  • Adobe Illustrator expertise

  • Etsy expertise

  • Online Sales and Management

  • Photoshop

Certification

Small Business and Entrepreneurship Certificate

Principal Honor Roll

Languages

Sign Language
Limited Working

Timeline

Line Assistant/Host

KeKe's Breakfast Cafe
04.2023 - 10.2023

High School Diploma -

Lake Howell High School

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Khamiya Felix