Khamron Acosta

Mitten Children's Museum

04.2022 - 08.2023

Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Maintained accurate records of customer transactions for reporting purposes.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Maintained current knowledge of store promotions and highlighted sales to customers.
Used POS system to enter orders, process payments and issue receipts.
Responded promptly to requests for assistance, spills and customer inquiries.
Learned duties for various positions and provided backup at key times.
Handled cash with high accuracy and took care to check bills for fraud.
Worked with floor team and managers to meet wide range of customer needs.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.
Utilized POS system to handle customer cash and credit card transactions.