Khang Nguyen
Perry Hall,MD
Summary
Proven performer at Pho Saigon Hanoi Restaurant, adept in customer service and inventory control, enhanced customer satisfaction through diligent assistance and organizational skills. Excelled in accuracy, handling transactions and stock management, showcasing a strong work ethic and empathy towards customer needs. Achieved significant improvements in front-lane efficiency and cleanliness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier/Waitress
Pho Saigon Hanoi Restaurant
02.2020 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Volunteer
St. Joseph Catholic Church
01.2017 - 03.2017
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Arts - Biological Science
University of Maryland, Baltimore County
Baltimore, MD05.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Organizational abilities
- Order Taking
- Basic Math Competence
Certification
- Basic Life Support Certification (BLS)
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Korean
Elementary
Timeline
Cashier/Waitress
Pho Saigon Hanoi Restaurant
02.2020 - 06.2024
Volunteer
St. Joseph Catholic Church
01.2017 - 03.2017
- Basic Life Support Certification (BLS)
Bachelor of Arts - Biological Science
University of Maryland, Baltimore County
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