Khanh Nguyen
Springfield,MO
Summary
A devoted and enthusiastic problem-solver, looking to enhance care for those in need and gain knowledge, while touching lives beyond surface-level.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ISC Paraprofessional
Truman Elementary School
Springfield, Missouri
04.2023 - Current
- Adapted lesson plans to meet diverse learning needs, fostering growth and independence among students with varying abilities.
- Assisted ISC teachers in preparing classroom materials and resources, ensuring engaging learning environments for all students.
- Monitored student behavior during instructional time, implementing positive reinforcement strategies to promote engagement.
- Facilitated diapering and hygiene assistance while promoting independence and adherence to health codes.
- Assisted students in regular education classes with focus and task completion. Monitored behavior to relay information to teachers and parents.
- Monitored cases diligently as a mandated reporter, ensuring timely identification of concerns.
- Provided emotional support for students, fostering a nurturing and secure environment.
- Monitored and guided students to maintain structured schedules and arrive at activities promptly.
- Identified and implemented inventive approaches to improve workflow and problem-solving methods.
- Facilitated a positive and enjoyable environment for students, promoting self-expression and fun.
Lead Teacher, Infant-Toddler Room
Agape Montessori School
Olathe, KS
03.2022 - 08.2023
- Planned and engaged in different daily activities with children to enhance overall development, while documenting which areas they are thriving in.
- Communicated daily with parents about their child's growth and progress in all areas of learning - updating them frequently with photos and blurbs on "Sandbox App".
- Practiced 'Gentle Parenting' techniques and displayed patience and healthy communication skills for children to be receptive of.
- Kept children safe by following state laws and using swift problem solving skills.
- Follow an hourly schedule of diaper changes, hand washing, change of clothes when necessary. Tidying up the classroom and sanitizing all play areas often.
- Organize the classroom in a manner that would be intriguing to children, while easy to navigate and explore in. Reorganizing the classroom as needed, to establish familiarity.
- Keeping up with each child's unique feeding schedule and its details - food allergies, portion size, time of feedings, techniques that work for the parent. Establishing healthy eating habits and manners.
Self Employed - Owner/Operator Supervisor
Clean Freak Housekeeping
Springfield, MO
09.2016 - 04.2021
- Supervised a team of staff to tackle larger residential areas
- Trained and mentored new staff on cleaning service techniques and communicating the expectations of our clients
- Deep clean residential areas for a client list of over 100 houses - some weekly, biweekly, and monthly
- Communicated with clients on bookings, be sure of timely arrival and ensure immaculate service is duplicated every cleaning.
- Providing an estimate before booking with client, buying supplies necessary and communicating with client if anything additional is needed for services to be complete
- Keep clients' house keys and garage codes safe and private.
Front of House Manager
Lotus Xpress
Joplin, MO
06.2017 - 11.2021
- Progressed from server and cashier roles to enhance customer service and operational efficiency.
- Achieved promotion to Front of House Manager, overseeing daily operations and staff management.
- Achieved high guest satisfaction by efficiently processing phone orders and resolving issues. Streamlined catering order management and ensured timely assembly of orders. Enhanced operational efficiency through effective communication and support.
- Assisted kitchen staff in preparing dishes during busy shifts. Supported meal expediting to ensure timely service.
- Managed day-to-day FOH operations including handling the money deposits, make the weekly schedule, count the register/safe to make sure the money was perfectly balanced, and lock up the restaurant at night after closing.
Home Assistant
You Are Strong, LLC
Springfield, MO
04.2015 - 07.2016
- Took inventory and grocery shopped for an entire week's worth of meals and daily fresh juices
- Followed a strict food chart and prepared foods that were appropriate for their diet
- Washed and prepped vegetables for meals, fresh juices, salads and soups
- Become knowledgeable in raw and vegan foods
- Wash dishes, sanitize kitchen, label and store ready to eat foods
- Come up with creative dishes using approved foods to keep client in good spirits during time of sickness
- Managed household scheduling, ensuring all tasks were completed efficiently and to client satisfaction.
- Conducted regular safety checks to ensure compliance with health standards and client preferences.
- Ensured regular communication between all parties involved in the care process-including family members-maintaining transparency around expectations and progress.
Education
Associate of Arts - General Studies
Ozarks Technical Community College
Springfield, MO05.2015
Skills
- Special Needs (High Functioning Students)
- Childcare
- Restaurant Management
- Meal Planning
- Home care
- Languages
- Customer Service
- Special Education Support
- Effective communication
- Behavior management
- Calm and patient demeanor
- CPR and first aid
- Progress monitoring
- IEP compliance
- Crisis management
- Life skills training
- Enrichment activities
Certification
- Food Handler Certification
- First Aid/CPR Certified
- Licensed Infant Room - May 2023
- Montessori Learning License - May 2023
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Spanish
Limited Working
Timeline
ISC Paraprofessional
Truman Elementary School
04.2023 - Current
Lead Teacher, Infant-Toddler Room
Agape Montessori School
03.2022 - 08.2023
Front of House Manager
Lotus Xpress
06.2017 - 11.2021
Self Employed - Owner/Operator Supervisor
Clean Freak Housekeeping
09.2016 - 04.2021
Home Assistant
You Are Strong, LLC
04.2015 - 07.2016
Associate of Arts - General Studies
Ozarks Technical Community College