Khanh Vu
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Data Center Technician/Logistics
Pure Storage
11.2023 - 01.2024
- Installed and managed structured cabling infrastructure.
- Collaborates and communicants with other Logistics Specialists, Data Center Technicians, Engineering personnel, and other involved in the shipment and receipt of product about information related to products.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Audit storage rooms to ensure accurate inventory.
- Documenting and updating workflows related to storage rooms.
- Ensure compliance with e-waste storage and disposal standards within the data center.
- Identified and reported problem devices and replaced defective parts.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
Hardware and Software Technical Support
Advantest
01.2021 - 04.2023
- Facilitated knowledge sharing sessions among team members; fostering collaboration, skill enhancement, and innovative thinking within the group.
- Streamlined workflows through the creation of detailed documentation outlining processes, tools, and guidelines for team members to reference throughout projects.
- Setting up testbeds for engineers to perform testing.
- Provided exceptional technical support for software and hardware, resulting in reduced downtime.
- Maximized productivity by maintaining an organized work environment and managing multiple projects simultaneously.
- Conducted routine system maintenance, optimizing performance for end-users and minimizing potential problems.
- DIB assemble and repair according to standard.
Education
High School Diploma -
Century High School
Hillsboro, ORSkills
- Data Center Operations
- Network Troubleshooting
- Computer hardware troubleshooting
- Network support
- Hardware diagnostics
- IT support
Timeline
Data Center Technician/Logistics
Pure Storage
11.2023 - 01.2024
Hardware and Software Technical Support
Advantest
01.2021 - 04.2023
High School Diploma -
Century High School
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