Ambitious and driven employee with a sociable personality and extensive knowledge on marketing. Focused, organized, punctual, and reliable. Exposure to diverse array of cultural experiences in work environment enables collaborative and cooperative interactions with co-workers. Upbeat, helpful, and observant of customer requests to guarantee satisfaction.
Overview
3
3
years of professional experience
Work History
Waitress
Osaka Japanese Restaurant
08.2021 - Current
Facilitate communication between staff and customers with a language barrier.
Use cash registers and credit card machines to charge customers for orders.
Consistently clean work stations and clear tables in a timely manner during lunch/dinner rush.
Efficiently take food and drink orders.
Revisit tables for feedback on food and service.
Display a friendly and professional attitude when greeting customers.
Answer phone calls and enter pickup and delivery orders into the system.
Restock products frequently.
Resolve customer complaints with proposed solutions to guarantee satisfaction.
Promote specials and recommend specific dishes according to customers' personal preferences.
Perform opening, closing, and shift change tasks.
Consistently vacuum, sweep, mop, and clean bathrooms for health and safety purposes.
Carhop
Sonic Drive-In
05.2020 - 08.2021
Took orders and quickly delivered food and drinks to cars and patio customers.
Maintained a positive and respectful attitude towards those in need of assistance.
Communicated well with staff to ensure high quality food and service for customers.
Regularly cleaned equipment at the beginning and end of shifts to promote compliance with health and safety regulations.
Worked on expo, prepared ice cream orders, and assisted with the drive-thru station.
Cleared trash and debris from drive-in parking lots, picnic areas, and building grounds to establish a tidy and organized atmosphere for both staff and customers.
Education
High School Diploma -
Lafayette High School
Lexington, KY
05.2023
Skills
Sales and Marketing
Safety and Sanitation
Billing and Payment Processing
Workflow Coordination
Charismatic Demeanor
Item Promotion
Greeting and Escorting Guests
Restocking Items
Additional Information
Full-time college student at Bluegrass Community and Technical College
Environmental Science Major
Seeking relevant experience for intended job field