Summary
Overview
Work History
Education
Skills
Timeline
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Kharissa Givans

Staten Island,NY

Summary

Enthusiastic Individual well-versed in the hospitality industry. Possesses great interpersonal and communication skills, and a passion for delivering superior customer service. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers and can be relied upon to help your company achieve its goals. Highly organized and detail oriented worker with a drive to exceed expectations. Ability to analyze data, develop strategies and provide solutions to complex problems. Seeking to leverage my skills and knowledge to contribute to the teams success. Also seeking to utilize excellent communication and organizational skills to complete any tasks. Well reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

5
5
years of professional experience

Work History

Sales Supervisor

Snipes Usa
Staten Island, NY
09.2023 - Current
  • Supervised daily sales operations, ensuring exceptional customer service and team performance.
  • Trained and mentored new sales associates on product knowledge and sales techniques.
  • Implemented visual merchandising standards to enhance product presentation and drive sales.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Waitress

LiGreci's Staaten
Staten Island, NY
08.2021 - 01.2022
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Cleaned and coordinated indoor dining areas, including wiping tables, removing dirty dishes, and restocking supplies.
  • Managed cash register operations, ensuring accurate transactions and handling cash securely.
  • Served customers during social events such as weddings, banquets, and receptions.

Education

High School Diploma -

Gaynor McCown Expeditionary Learning School
Staten Island, NY

Skills

  • Communication skills
  • Sales team assistance
  • Sales strategy development
  • Customer service
  • Team collaboration
  • Guest relations
  • Order accuracy
  • Performance improvement

Timeline

Sales Supervisor

Snipes Usa
09.2023 - Current

Waitress

LiGreci's Staaten
08.2021 - 01.2022

High School Diploma -

Gaynor McCown Expeditionary Learning School
Kharissa Givans