Khary D. Brown
Charlotte,NC
Summary
Certified Six Sigma Greenbelt with over a decade of strategic leadership in the financial services sector. Specializes in driving process improvements, exceeding sales quotas, and building impactful relationships with consultant firms. A proven track record in launching initiatives that promote diversity and ethical practices within corporate settings. Adept at steering high-performing teams towards achieving business excellence.
Overview
22
22
years of professional experience
1
1
Certificate
10
10
years of post-secondary education
Work History
Senior Director • Head of Consultant Relations
Jack Henry & Associates
Charlotte, NC
2019 - Current
- Built and reinforced corporate reputation by effectively managing liaison with key consultancies
- Developed communication and engagement strategy for better understanding of JHA's products and solutions
- Launched successful campaigns, significantly exceeding annual sales targets
- Innovated and launched B.O.L.D mentoring, elevating career progression for underrepresented employees
- Mentoring, elevating career progression for underrepresented employees
- As a member of the inaugural Corporate Ethics Steering Committee, contributed to enhancing transparency, offering insights, and reporting on the organization's ethical standards
Manager • Product Marketing Executive
Jack Henry & Associates
Charlotte, NC
2016 - 2019
- Hired into role to dynamically change and positively impact perspective of Product Marketers' performance
- Charged Product Marketing Group to strategically pitch JHA's products/solutions to proactively exceed the needs of clients and prospects
- Led initiative to leverage business analytics and feedback from industry's top Consultant Firms to enhance Product Marketers' performance
- Coached Product Marketer to receive “Golden Cufflink” award; given to fintech industry's top presenter
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
Senior Vice President • Marketing Programs Exec.
Bank of America
Charlotte, NC
2013 - 2016
- Received promotion to handle key initiatives for Small Business clients' development
- Achieved substantial growth in net sales through the implementation of strategic targeting strategies within innovative marketing campaigns
- Spearheaded communications strategy for BAC's Black Professionals Group to actively recruit, inform, and educate exceptional African American talent throughout the company
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion
Vice President • Marketing Programs Exec.
Bank of America
Charlotte, NC
2013 - 2016
- Propelled strong relationships with key business partners, having a primary focus on Small Business Merchant Services
- Drove process change through sustaining and repeatable processes that align with business partners' strategic initiatives
- Charged with the development of the first integrated marketing campaign for Merchant Services (BAMS) featuring, Direct Mail, e-Mail, and Online Targeted Ads, which exceeded sales quotas
- Formulated and executed strategic initiatives to improve product offerings
Vice President • Marketing Program Exec.
Bank of America
Charlotte, NC
2011 - 2013
- Hired into role to drive process change through producing sustainable and repeatable processes that align with business partners' strategic priorities
- Steered sales process design and execution for sales groups to acquire internal employees' business
- Guided Employee Banking & Investments integration strategy into key enterprise-wide initiative, exceeding sales quotas
- Assisted with day-to-day operations, working efficiently and productively with all team members
Vice President • Marketing Programs Manager
Bank of America
Charlotte, NC
2008 - 2011
- Pushed On-Boarding and Early Months on Books strategies to newly acquired Small Business Card customers
- Guided print vendor and collateral conversion following MBNA/BAC merger
- Directed multi-million-dollar Small Business Marketing budget
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction
Vice President • Marketing Product Manager
Bank of America
Charlotte, NC
2006 - 2008
- Drove development for Direct Marketing strategies to Cross-Sell DDAs to existing customers and the Mover's Segment
- Directed overall marketing strategy for the Mover's Segment
- Led and executed unified Cross-Selling efforts that targeted existing customers via e-Mail, Direct Mail and Online Targeted Ads
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization
Vice President • Marketing Product Manager
Bank of America
Charlotte, NC
2004 - 2006
- Propelled strong relationships with key business partners, having a primary focus on Small Business Merchant Services
- Drove process change through sustaining and repeatable processes that align with business partners' strategic initiatives
- Charged with the development of the first integrated marketing campaign for Merchant Services (BAMS) featuring, Direct Mail, e-Mail, and Online Targeted Ads, which exceeded sales quotas
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success
Asst. Vice President • Marketing Comms. Mgr.
Bank of America
Charlotte, NC
2002 - 2004
- Directed strategies for effective communications and marketing initiatives with Group Banking and the Associate Segment
- Led the integration of communication efforts across Global Corporate Marketing and Communications functional support units
- Guided research efforts on positioning, brand awareness and measurement of communication activities.
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion
Education
Ph.D. - Business Administration
University of North Carolina At Charlotte
Charlotte, NC 2023 - Current
Bachelor of Science - Communications Technology
Eastern Michigan University
Ypsilanti, MI 1992 - 1996
Master of Business Administration -
University of Phoenix
Southfield, MI 1999 - 2001
Master of Arts - Biblical Studies
Grand Rapids Theological Seminary
Grand Rapids, MI 2021 - 2023
Skills
- Leadership and Team Development
- Proficient in Digital Marketing Tools
- Data Analysis and Interpretation
- Vendor Relationship Management
- Ethical Business Practices
Certification
Six Sigma Certified
Additional Information
- Who's Who in Black Charlotte Awardee, 2024
- Arts and Science Council Graduate of the Cultural Leadership Training Program, 2022
- 8x JHA Golden Circle Award Winner (Quota Club Qualifier), 2018-Present
- Founder's Award (Outstanding Community Service), 2010
- Eastern Michigan University Black Alumni Spotlight Recognition, 2009
Timeline
Ph.D. - Business Administration
University of North Carolina At Charlotte
2023 - Current
Master of Arts - Biblical Studies
Grand Rapids Theological Seminary
2021 - 2023
Senior Director • Head of Consultant Relations
Jack Henry & Associates
2019 - Current
Manager • Product Marketing Executive
Jack Henry & Associates
2016 - 2019
Senior Vice President • Marketing Programs Exec.
Bank of America
2013 - 2016
Vice President • Marketing Programs Exec.
Bank of America
2013 - 2016
Vice President • Marketing Program Exec.
Bank of America
2011 - 2013
Vice President • Marketing Programs Manager
Bank of America
2008 - 2011
Vice President • Marketing Product Manager
Bank of America
2006 - 2008
Vice President • Marketing Product Manager
Bank of America
2004 - 2006
Asst. Vice President • Marketing Comms. Mgr.
Bank of America
2002 - 2004
Master of Business Administration -
University of Phoenix
1999 - 2001
Bachelor of Science - Communications Technology
Eastern Michigan University
1992 - 1996
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Community Service
- WDAV-FM, Advisory Board Member, 08/2022 - Present
Selected as Vice Chair for FY 24 – FY25, and Chair Designate for FY26 – FY27; Advise the management team of the station to ensure the educational and cultural needs of the community are met
- Charlotte Symphony, Advisory Board Member, 04/2022 - Present
Enhanced the cultural equity within our organization to better serve the diverse communities of the Charlotte-Mecklenburg metro and beyond
- Kyden's Keepers Charitable Non-Profit Organization, Co-Founder/President, 01/2015 - Present
Steer Non-Profit organization to provide awareness/support towards pediatric organ donation to children with congenital heart defects
Accomplishments
- Supervised team of 20 staff members.
Golf, Running, Cooking, Reading
5Ks completed - 10+
10Ks completed - 10+
Half Marathons completed - 5+
Full Marathon completed - 1
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