Results-driven Sales Manager with a proven track record in developing strategic sales plans and enhancing client relationships. Skilled in market analysis and team collaboration, committed to driving sales growth and customer satisfaction.
Overview
2
2
Languages
4
4
years of post-secondary education
31
31
years of professional experience
Work History
Sales Manager
Icsnj1, LLC
East Hanover, NJ
08.2010 - Current
Executed sales and installation of aftermarket auto accessories, enhancing customer experience and vehicle customization.
Developed and implemented strategic sales plans for market expansion.
Trained and mentored new sales representatives on best practices.
Cultivated client relationships, driving satisfaction and encouraging repeat business.
Facilitated regular sales meetings to assess performance and refine strategies.
Sales associate
Illusions custom auto
Elmhurst, New York
06.2001 - 02.2010
Assisted customers in selecting custom auto products and services.
Maintained product displays and ensured inventory was well-stocked.
Provided high-quality customer service to enhance shopping experiences.
Collaborated with team members to meet sales goals and improve operations.
Managed cash register transactions and processed payments accurately.
Educated customers on product features and benefits of custom modifications.
Handled customer inquiries and resolved complaints effectively and promptly.
Participated in team meetings to discuss product promotions and sales strategies.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Built and maintained relationships with peers and upper management to drive team success.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures, and customer services.
Sold various products by explaining unique features and educating customers on proper application or usage.
Attended weekly team meetings to review performance goals and objectives.
Accountant
Transtate Insurance company
Flushing, NY
05.1995 - 01.1999
Managed monthly financial closings and reconciliations
Analyzed client data to ensure accurate premium calculations and adjustments.
Prepared the nonpayment cancellation notice by calculating the premium