Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Khashaiar Aghajani

Los Angeles,United States

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

IT Specialist

Ash Tech INC
01.2022 - Current
  • Managing over 500 users from different businesses remotely and in person.
  • Respond to IT support requests from employees via phone, email, or in person.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Document IT processes, procedures, and troubleshooting steps.
  • Stay up-to-date with advancements in technology and industry best practices.
  • Ensure the accessibility and availability of network resources (Servers, Firewalls, Wireless, E-mail systems, VPN appliances, etc.) is maintained.
  • Demonstrate positive relationships with end users while responding to IT tickets and requests.
  • Knowledge and experience of: Microsoft Windows 10 and 11, O365 Suite (Teams, OneDrive), Microsoft Exchange/Outlook, Internet Explorer, Chrome, Adobe products, remote system tools, anti-virus solutions, Helpdesk ticketing systems, QuickBooks.

Teller

Wells Fargo
06.2018 - 12.2022
  • Provided clients with new product and existing program information
  • Worked to ensure confidentiality and privacy of clients
  • Maintained up-to-date knowledge of all retail promotions
  • Balance cash drawer in accordance with Bank procedures and regulations
  • Settled any customer disputes in a professional and pleasant manner
  • Assist in ordering, receiving, verifying and distributing cash.

Customer Service

Bed Bath And Beyond
09.2014 - 06.2018
  • Worked to bring high satisfaction rates by providing optimal customer service in the company
  • Helped to increase customer return rates and sales
  • Kept track of inventory of products on shelf's.

Education

High School Diploma -

Alborz
Karaj, Iran

Skills

  • Time Management
  • Ability to Work Under Pressure
  • Adaptability
  • Fast Learner
  • Ability to Multitask
  • Ability to Work in a Team
  • Communication Skills
  • Critical thinking and problem solving
  • risk management

Languages

farsi
Native or Bilingual
English
Full Professional

Timeline

IT Specialist

Ash Tech INC
01.2022 - Current

Teller

Wells Fargo
06.2018 - 12.2022

Customer Service

Bed Bath And Beyond
09.2014 - 06.2018

High School Diploma -

Alborz

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Khashaiar Aghajani