Khayla Turner
O'Fallon,IL
Summary
Experienced HR specialist with a strong track record in employee onboarding and conflict resolution. Proven ability to enhance team dynamics and safeguard employee information, contributing to a collaborative work environment.
Overview
7
7
years of professional experience
Work History
Independent Travel Agent
Intele Travel
O'Fallon, Illinois
07.2024 - Current
- Built and maintained client relationships by identifying travel needs, recommending services, and providing personalized solutions.
- Generated leads and followed up with prospective clients to boost bookings and cultivate long-term customer relationships.
- Promoted travel services via social media, networking, and word-of-mouth to attract new clients and expand client base.
- Used communication, sales, and relationship-building skills to support clients and team members while contributing to business growth.
- Recruited and onboarded prospective independent travel agents by outlining business opportunities, addressing inquiries, and guiding initial steps.
Human Resources Specialist
U.S. Army Active Duty
06.2019 - 01.2026
- Processed personnel actions, including promotions and transfers, ensuring timely and accurate execution.
- Developed performance evaluation systems, improving accuracy of personnel assessments.
- Facilitated conflict resolution between team members and leadership, promoting a collaborative work environment.
- Safeguarded human resource information to maintain employee confidence and protect operations.
- Scheduled new employee orientations at the corporate office.
- Maintained human resources records by processing applications and resumes.
Education
High School Diploma -
O'Fallon Township High School
O'Fallon, IL06-2019
Skills
- Client onboarding
- Customer service
- Travel industry regulations
- Sales strategy
- Sales analysis
- Communication skills
- Attention to detail
- Time management
- Conflict resolution
- Recruiting support
Timeline
Independent Travel Agent
Intele Travel
07.2024 - Current
Human Resources Specialist
U.S. Army Active Duty
06.2019 - 01.2026
High School Diploma -
O'Fallon Township High School