Kheya James
Bowie,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and mem
Overview
11
11
years of professional experience
Work History
RMA
Luminis Health Primary Care Edgewater
Edgewater, MD
11.2021 - Current
- Successfully triaged approximately 24 to 52 patients daily.
- Accurately obtain vital signs.
- Schedule accurately and effciently.
- Obtain medical records while following HIPPA laws.
- Multi-tasking between patient care and admin duties.
Main Banker I
Maryland Live! Casino
Hanover, MD
12.2019 - Current
- Balanced cash drawers and reconciled discrepancies between physical cash and computer records.
- Verified customer identification when perfoming E-checks, Cash Advances, cashing Live! checks or Lottery checks.
- Performed daily teller duties such as counting money, balancing registers, and processing financial transactions.
- Provided outstanding customer service by answering questions.
- Resolved customer disputes in a professional manner while providing excellent customer service experience.
Office Manager & Compliance Manager
A&C Xpress Corporation
St. Croix, USVI
05.2014 - 04.2015
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Prepared funds in and out with Ranger American for pick up dates.
- Compliance Manager duties consisted of monitoring ins and outs of money transfers for MoneyGram on a monthly basis.
- Monitered regulations and conducted audits when needed.
Tables Dealer
Divi Carina Bay Casino
Christiansted, USVI
08.2013 - 01.2014
- Dealt card games such as blackjack, poker, and roulette according to casino rules.
- Provided customer service to guests including answering questions about the game being played.
- Inspected cards for any damage or wear before dealing each hand.
- Verified players' identification in order to ensure they meet legal gambling age requirements.
- Ensured that all bets were placed correctly and paid out winnings promptly and accurately.
- Maintained a professional demeanor while working with patrons and other staff members.
Education
Medical Assistant
Fortis College
Landover, MD01-2020
Skills
- Team Management
- Excellent Communication
- Friendly, Positive Attitude
- Organization
- Active Listening
- Microsoft Office
- Dependable and Responsible
- Adaptability
Timeline
RMA
Luminis Health Primary Care Edgewater
11.2021 - Current
Main Banker I
Maryland Live! Casino
12.2019 - Current
Office Manager & Compliance Manager
A&C Xpress Corporation
05.2014 - 04.2015
Tables Dealer
Divi Carina Bay Casino
08.2013 - 01.2014
Medical Assistant
Fortis College
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