Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Hibbard

Sutton,MA

Summary

A well-rounded business professional seeking employment by a firm with which they can utilize their wide range of experiences and continue to grow professionally. They have extensive customer relationship experience and several years of management experience, both of which have been very successful. Finds themself being the “go-to” person in any working environment, a natural leader. Continuously striving to better themselves personally, they spread that same energy and passion to those around them and their community. A quick and eager learner that is always hungry for new challenges, they will consistently improve in their role(s) and be of great value to your organization.

Overview

6
6
years of professional experience

Work History

Customer Experience Manager

Millbury National Bank
Millbury, MA
09.2023 - Current
  • Manage daily operation of branch
  • Train and develop employees
  • Identify deficiencies in internal processes. Create solutions.
  • Online Banking troubleshooting
  • Website maintenance

Finance Coordinator

Apex Entertainment
Westford, MA
09.2022 - 08.2023
  • Daily reconciliation of financial data
  • Analyze and interpret various financial reports
  • Code invoices and make payments, if appropriate
  • Coordination with Vendors

Loan Operations Specialist

Unibank
Whitinsville, MA
10.2020 - 01.2022
  • Perform loan servicing requests
  • Assist with auditing process
  • Evaluate, change and write procedures
  • Verify insurance policies
  • Book new loans into core banking system

Relationship Banker

Unibank
Whitinsville, MA
04.2018 - 01.2022
  • Develop new deposit and loan relationships
  • Perform teller transactions as necessary
  • Mentor and train new employees
  • Assist customers with banking technology
  • Attain lending, deposit and referral goals

Education

Associate of Science - Business Administration And Management

Quinsigamond Community College
Worcester, MA
05-2022

Skills

  • Account Management
  • Customer Empathy
  • Training Programs
  • Staff Management
  • Vendor Management
  • Effective Communication

Timeline

Customer Experience Manager

Millbury National Bank
09.2023 - Current

Finance Coordinator

Apex Entertainment
09.2022 - 08.2023

Loan Operations Specialist

Unibank
10.2020 - 01.2022

Relationship Banker

Unibank
04.2018 - 01.2022

Associate of Science - Business Administration And Management

Quinsigamond Community College
Casey Hibbard