KHI WOOD
Norcross,GA
Summary
Dynamic and results-driven server with extensive food service experience at Twin Peaks. Proven ability to enhance guest relations through exceptional customer service and effective communication. Skilled in multitasking and time management, consistently delivering prompt service while maintaining a positive attitude. Eager to leverage strong teamwork and sales expertise in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Mirza Hookah Lounge
Lawrenceville, GA
05.2025 - Current
- Cultivated positive relationships with regular customers through engaging conversation.
- Ensured efficient organization of take-out orders based on customer specifications.
- Processed payments promptly and accurately using cash registers and POS systems.
- Delivered exceptional customer service by addressing complaints and concerns swiftly.
- Greeted customers and presented menus to enhance dining experience.
- Participated in team meetings to review new menu items and policy updates.
- Checked back with customers during meal service to confirm satisfaction.
Server
Twin Peaks
Atlanta, GA
12.2023 - 04.2025
- Delivered attentive service in high-volume restaurant environment.
- Maintained comprehensive knowledge of menu items and promotions to enhance upselling.
- Managed multiple tables during peak hours while upholding professionalism.
- Collaborated with kitchen and host staff to ensure timely, accurate order fulfillment.
- Served food and beverages promptly, focusing on customer needs.
- Demonstrated exceptional multitasking skills by handling several tables concurrently without sacrificing service quality.
Server
Waffle House
08.2022 - 12.2023
- Provided attentive and friendly service in a high-volume, full-service restaurant
- Maintained knowledge of menu items and promotions to upsell effectively
- Managed multiple tables during peak hours while maintaining a professional attitude
- Collaborated with kitchen and host staff to ensure accurate and timely orders
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Science - Business Administration
Georgia State University
Atlanta, GA08-2027
Skills
- Customer service and communication
- Food service experience
- Multitasking and time management
- Team-oriented and dependable
- Open availability
- Eager to learn operations
- Strong teamwork
- Guest relations
- Brand marketing
- Sales expertise
- Nightlife experience
Certification
- Pouring Permit
Timeline
Waitress
Mirza Hookah Lounge
05.2025 - Current
Server
Twin Peaks
12.2023 - 04.2025
Server
Waffle House
08.2022 - 12.2023
Bachelor of Science - Business Administration
Georgia State University
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