Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Khia Miller

Dayton,OH

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
Englewood, OH
05.2020 - Current
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Completed opening and closing duties to facilitate business operations.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Resolved customer complaints and reported issues to senior management.
  • Monitored staff performance to ensure quality standards were met.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Resolved customer complaints in a timely manner.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Assisted customers with product selection when needed.
  • Maintained accurate records of daily transactions and deposits.
  • Collaborated with team members to improve performance and implement training updates.
  • Coordinated shift workers for inventory receiving, auditing and restocking.

Education

EMT Certificate - Emergency Medicine

Edison State Community College
Piqua, OH
12-2023

Skills

  • Schedule Management
  • Inventory Control
  • Safety Reviews
  • Customer-Oriented
  • Cash Handling Ability
  • Safety Understanding
  • Employee Training
  • Staff Management
  • Policy Enforcement
  • Workplace Safety

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
05.2020 - Current

EMT Certificate - Emergency Medicine

Edison State Community College

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Khia Miller