Khiara Hughes
FORNEY,TX
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Medlink Specialist
Dallas, Tx
09.2025 - Current
- Managed scheduling and coordination of appointments for medical staff and patients.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Supported front desk operations by greeting patients and directing inquiries efficiently.
- Processed patient intake forms and verified insurance information for accuracy.
Claims Representative
Cigna
01.2024 - 05.2025
- Resolved customer inquiries regarding claims status and coverage options.
- Processed incoming claims efficiently, ensuring compliance with regulatory standards.
- Assisted customers in navigating the claims process, enhancing overall satisfaction.
- Enhanced customer satisfaction by efficiently resolving claims and addressing policyholder concerns.
Bus Operator
Dallas Area Rapid Transit, Dart
Dallas, TX
08.2017 - 01.2024
- Operated transit buses efficiently, ensuring timely arrivals and departures across designated routes.
- Adhered to safety protocols, conducting pre-trip inspections and reporting mechanical issues promptly.
- Ensured adherence to schedules, minimizing delays through proactive time management.
- Provided excellent customer service, assisting passengers with inquiries and concerns.
Education
High School Diploma -
Life School Oak Cliff
Dallas, TX05-2010
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft office
- Schedule management
- Maintaining records
- Reception duties
- File organization
- Customer relations
- Problem resolution
- Active listening
- Critical thinking
- Traffic laws compliance
- Safe driving practices
- Defensive driving
Timeline
Administrative Assistant
Medlink Specialist
09.2025 - Current
Claims Representative
Cigna
01.2024 - 05.2025
Bus Operator
Dallas Area Rapid Transit, Dart
08.2017 - 01.2024
High School Diploma -
Life School Oak Cliff