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Seeking Remote Call Center Representative role with 21 years of experience in transaction processing and data integrity. Proven track record in maintaining quality standards and handling confidential information within claims teams. Extensive background in office management and claims processing, ensuring adherence to quality standards and efficient handling of confidential information.
Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Highly dedicated and results-oriented Customer Service professional with extensive experience in assisting customers, resolving issues, and delivering solutions across diverse environments. Skilled in communication, data entry, and troubleshooting. Adapt at managing tasks in fast- paced, remote work settings, with a proven track record of improving customer satisfaction and maintaining operational efficiency.

Hi I'm Lakiesha Joichin I was born and raise in New Orleans Louisiana. I moved to Texas back in 2006 I was the age of 19 when I decided to stay in Houston Texas which is where I reside.
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dynamic customer service professional with extensive experience at DOCOMO Pacific, excelling in call center operations and technical issue resolution. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in documentation and team collaboration, consistently delivering solutions that streamline processes and improve service standards. Resourceful Customer Service Representative known for maintaining high productivity and efficiently completing tasks. Skilled in conflict resolution, time management, and communication, ensuring smooth operational flow and customer satisfaction. Excel in active listening, empathy, and adaptability, leveraging these soft skills to navigate customer interactions successfully and foster positive outcomes.

Khiari McCoy

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CSR Administrative Assistant

CSR Front end Representative

Automotive Assembly Specialist

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High School Diploma -

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CSR Administrative Assistant

CSR Front end Representative

Automotive Assembly Specialist

High School Diploma -

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