Khie'iza Henneghen
Cambridge,MD
Summary
Adept at blending caregiving and nursing skills with a strong background in patient care, I excel in fast-paced healthcare environments. At Shore Regional Health, I enhanced patient outcomes through meticulous record management and vital signs monitoring. My commitment to continuous professional development and compassionate patient support underpins my ability to deliver exceptional care and customer service.
-Current Nursing Student
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front Office Coordinator/Medical Assistant
Shore Regional Health
Easton, MD
11.2022 - Current
- Incorporated outside records into charts and EHR.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Organized patient charts before each day's clinic sessions began.
- Responded to patient callbacks and phone-in prescription refill requests.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted back office patient processes to reduce office wait times.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
Patient Care Technician-Behavorial Health PRN
Shore Regional Health
Easton, MD
11.2022 - Current
- Monitored food intake and output as directed by nursing staff.
- Distributed drinking water and nourishment to residents.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Participated in assessments and visits with patients in various types of settings.
- Engaged in continuous professional development to stay current with the latest research and best practices in behavioral health.
CNA - Certified Nursing Assistant-PRN
Visiting Angels
Cambridge, USA
12.2020 - 05.2023
- Assisted patients with daily activities, including bathing, dressing, and medication management.
- Provided companionship and support to patients while assisting with daily living activities such as bathing, dressing, and medication administration.
Medical Biller
Professional Billing Inc.
Easton, MD
11.2021 - 01.2023
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
- Maintained up-to-date knowledge of government regulations related to healthcare reimbursement policies and procedures.
- Processed refunds requests timely and accurately according to established protocols.
- Answered customer questions to maintain high satisfaction levels.
- Checked claims coding for accuracy with ICD-10 standards.
CNA - Certified Nursing Assistant
Delmarva Home Care Solutions
Cambridge, USA
11.2015 - 11.2019
- Assisted patients with daily activities, including bathing, dressing, and medication management.
- Provided companionship and support to patients while assisting with daily living activities such as bathing, dressing, and medication administration.
Cashier
McDonald's
Cambridge, USA
06.2013 - 05.2016
- Customer service, cash handling, cleaning, greeting customers , crew trainer
Education
High school diploma -
05.2015
Nursing
Standard College of Nursing
Skills
- Caregiving
- Home Care
- Nursing
- Patient Care
- Senior Care
- Vital Signs
- Alzheimer's Care
- Customer Service
Certification
- CNA-A00154500
- CCMA-J8P4L6C2
- Customer Service
- CPR/BLS Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Front Office Coordinator/Medical Assistant
Shore Regional Health
11.2022 - Current
Patient Care Technician-Behavorial Health PRN
Shore Regional Health
11.2022 - Current
Medical Biller
Professional Billing Inc.
11.2021 - 01.2023
CNA - Certified Nursing Assistant-PRN
Visiting Angels
12.2020 - 05.2023
CNA - Certified Nursing Assistant
Delmarva Home Care Solutions
11.2015 - 11.2019
Cashier
McDonald's
06.2013 - 05.2016
High school diploma -
Nursing
Standard College of Nursing
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