Precious Barnes
Temple
Summary
Service-oriented front office coordinator trained in reception, leadership and successful at proactive multitasking. Knowledgeable about office procedures and multi-line phone systems with a commitment to individualized client services. Eager to bring passion and ambition to a position.
Well-organized professional with experience contributing to team and business needs and interacting positively with customers. Integral employee completes wide range of clerical duties. Highly motivated and efficient with outstanding communication skills and excellent computer proficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Office Coordinator/Medical Assistant
Total Men's Primary Care
Temple
12.2024 - Current
- Coordinating scheduled appointments for weekly visits for over 100 patients, supporting multiple clinics in scheduling parameters to handle volume clinic settings
- Serve as point of contact for patients and families while resolving issues with empathy and efficiency
- Documentation of updated EHR visits and previous scheduled encounters to assist with prompt responses to adhere with patient needs
- Verification of insurances to maintain correct in network claims for accurate billing while adhering to
- HIPAA compliance
Receptionist
Caraday Healthcare Weston Inn
Temple
11.2024 - Current
- Answering Mutiple phones and transferring calls to correct nursing stations for incoming admissions and outgoing transfer
- Addressing resident concerns and submitting complaints to correct MOD
- Scanning of EMR and clinical documents into resident charts per state, federal guidelines
- Assisting potential resident leads with tours of facility
- Managing weekend office supply inventory and administrative task to ensure smooth daily operations
Scheduling Coordinator/Home Health Aide
Home Instead
Belton
07.2024 - 11.2024
- Assist clients with ADL'S and report injuries
- Assign caregivers to clients and record correct timecard clocking in/out procedures for correct accounting for payroll
- Collect caregiver PTO requests and assign coverage for shortages in staffing areas
- Record incoming messages for client manager in response to business inquires
- Resolved call outs by EOD to prevent staffing conflicts and maintain patient satisfaction and uninterrupted services.
Staffing Coordinator
Girling Personal Care
Temple
11.2023 - 09.2024
- Review and onboard potential new employees for shifts within requested working areas
- Contact clients in regard to change of state regulated hours of need and pay given for services
- Record correct time keeping of caregivers per Medicaid/Medicare guidelines to prevent fraudulent charges of service
- Maintain state mandated staffing for client needs per client/caregiver ratio
- Address and correct behavior issues with employees, from verbal warnings up to and including termination
- Ensure all payroll is completed EOD Friday for adequate payroll bookkeeping and payroll is dispensed on time
Front Office Coordinator
Integrated Pain Associates
Temple
05.2023 - 11.2023
- Answer messages left over weekend start of clinic week and address appointment concerns or requests
- Monetary management of allocated payments for service and correct placement into company system for record tracking
- DE scalation of distress or unhappy patients due to wait times with accurate time estimate methods and reporting to area managers
- Ordering of all facility products and accounting of facility cleanliness for healthcare guidelines
- Scheduling of surgical procedures and communication of expections to complete procedures
Education
Healthcare Administration - Associate's degree
Colorado Technical University
Medical Assisting - Associate of Applied Science
York Technical Institute
York, PAMedical Assisting - Associates degree
Healthcare Administration - Associates degree
Skills
- Intake
- Multitasking
- Computer networking
- Staffing coordination
- Recruitment
- Training
- Complaint resolution
- HIPAA
- Data entry
- Attention to detail
- Patient interaction
- Multi-line phone systems
- Office experience
- Time management
- Administrative experience
- Medical terminology
- Documentation review
- Health insurance
- Hospice care
- Acute care
- Accounts receivable
- Physiology knowledge
- Care plans
- Medical collection
- Google Docs
Certification
- BLS Certification
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Office Coordinator/Medical Assistant
Total Men's Primary Care
12.2024 - Current
Receptionist
Caraday Healthcare Weston Inn
11.2024 - Current
Scheduling Coordinator/Home Health Aide
Home Instead
07.2024 - 11.2024
Staffing Coordinator
Girling Personal Care
11.2023 - 09.2024
Front Office Coordinator
Integrated Pain Associates
05.2023 - 11.2023
Healthcare Administration - Associate's degree
Colorado Technical University
Medical Assisting - Associate of Applied Science
York Technical Institute