KHILEY MILLER
TULSA
Summary
Experienced with developing and implementing service training programs to improve team performance. Utilizes effective communication and problem-solving skills to address challenges and enhance customer satisfaction. Knowledge of coaching techniques and team dynamics ensures consistent and reliable service outcomes. Experienced with customer engagement, creating positive shopping experiences that drive sales. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
FBTS LLC
01.2025 - Current
- Coordinated office operations and maintained schedules for senior management.
- Developed and implemented filing systems to enhance document retrieval efficiency.
Business Owner
Alopeciate Apparel
04.2021 - Current
- Managed daily operations, improved sales, developed strategic partnerships, enhanced customer satisfaction
- Conducted in-depth market analysis, identifying growth opportunities for Alopeciate Apparel. Utilized data insights to refine business strategies and improve ROI.
- Conducted comprehensive market research, informing strategic decisions and refining business approach. Utilized data analytics to optimize ROI and drive measurable results.
- Delivered exceptional customer service, driving sales and fostering brand loyalty. Implemented creative merchandising strategies, boosting product visibility and revenue.
Career Service Coach
Miller-Motte College
07.2025 - 09.2025
- Guide students in career planning, enhancing job placement rates through tailored strategies.
- Conduct workshops to boost resume and interview skills, resulting in improved student confidence.
- Collaborate with employers to expand job opportunities, increasing student employment prospects.
- Support students in networking, fostering valuable industry connections and opportunities.
- Partnered with local businesses to create internship opportunities, significantly broadening the employment landscape for students.
Retail Salesperson
MARSHALLS LLC
07.2017 - 08.2018
- Cultivated strong team relationships, enhancing store atmosphere and customer experience. Mentored new hires, accelerating their onboarding and performance.
- Developed unique visual displays, significantly increasing foot traffic and product interest in key store sections.
Education
Bachelors Degree - University Studies - Liberal Arts and Sciences/Liberal Studies
Oklahoma State University-Main Campus
Stillwater, OK12.2024
Associate Degree - Art/Art Studies, General
Northern Oklahoma College
Stillwater, OK07.2020
Skills
- Sales
- Task Completion
- Spreadsheets
- Microsoft Excel
- Typing
- Social Media
- Work Orders
- Reliability
- Sales Order Processing
- Customer Support
- Time Management
- Conflict Resolution
- Adaptability
- Problem Solving
Timeline
Career Service Coach
Miller-Motte College
07.2025 - 09.2025
Administrative Assistant
FBTS LLC
01.2025 - Current
Business Owner
Alopeciate Apparel
04.2021 - Current
Retail Salesperson
MARSHALLS LLC
07.2017 - 08.2018
Associate Degree - Art/Art Studies, General
Northern Oklahoma College
Bachelors Degree - University Studies - Liberal Arts and Sciences/Liberal Studies
Oklahoma State University-Main Campus
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