Khira Scott
Sandston,VA
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Floor Supervisor/Front End Associate
Kroger
Richmond, Virginia
12.2021 - Current
- Performed carry-out and order preparation for pick-up services by packaging, transporting and loading customer purchases.
- Checked personal identifications during alcohol and tobacco sales.
- Helped customers complete purchases, locate items
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Grocery Picker
Instacart
Richmond, Virginia
07.2021 - Current
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
Front End Cashier
Marshalls
Richmond , VA
01.2021 - 06.2022
- Helped customers complete purchases, locate items and join reward programs.
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated register system to process new purchases, item returns and merchandise exchanges.
Warehouse Packer
Amazon
Ashland, Virginia
01.2021 - 06.2021
- Created shipping labels to complete daily order processing.
- Organized items on racks, shelves and bins to maintain established order.
- Transported shipments from warehouse to trucks using forklifts.
- Built and wrapped pallets to secure shipment with freight carriers.
Cashier/Customer Service Representative
Bjs Wholesales Club
Richmond, VA
04.2019 - 12.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Welcomed customers and helped determine their needs.
- Maintained promptly resolving discrepancies in daily totals.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Education
High School Diploma -
Varina High School
Richmond, VA 06.2019 - 06.2019
Associate of Applied Science - Health Sciences
J Sargent Reynolds
Richmond, Va 08.2019 - Current
Skills
Customer assistance
Time management
Customer Relations
Written and verbal communication
Timeline
Floor Supervisor/Front End Associate
Kroger
12.2021 - Current
Grocery Picker
Instacart
07.2021 - Current
Front End Cashier
Marshalls
01.2021 - 06.2022
Warehouse Packer
Amazon
01.2021 - 06.2021
Associate of Applied Science - Health Sciences
J Sargent Reynolds
08.2019 - Current
High School Diploma -
Varina High School
06.2019 - 06.2019
Cashier/Customer Service Representative
Bjs Wholesales Club
04.2019 - 12.2020