Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Khira Scott

Sandston,VA

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Floor Supervisor/Front End Associate

Kroger
Richmond, Virginia
12.2021 - Current
  • Performed carry-out and order preparation for pick-up services by packaging, transporting and loading customer purchases.
  • Checked personal identifications during alcohol and tobacco sales.
  • Helped customers complete purchases, locate items
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Grocery Picker

Instacart
Richmond, Virginia
07.2021 - Current
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.


Front End Cashier

Marshalls
Richmond , VA
01.2021 - 06.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated register system to process new purchases, item returns and merchandise exchanges.

Warehouse Packer

Amazon
Ashland, Virginia
01.2021 - 06.2021
  • Created shipping labels to complete daily order processing.
  • Organized items on racks, shelves and bins to maintain established order.
  • Transported shipments from warehouse to trucks using forklifts.
  • Built and wrapped pallets to secure shipment with freight carriers.

Cashier/Customer Service Representative

Bjs Wholesales Club
Richmond, VA
04.2019 - 12.2020
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Maintained promptly resolving discrepancies in daily totals.
  • Greeted customers entering store and responded promptly to customer needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Education

High School Diploma -

Varina High School
Richmond, VA
06.2019 - 06.2019

Associate of Applied Science - Health Sciences

J Sargent Reynolds
Richmond, Va
08.2019 - Current

Skills

Customer assistance

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Timeline

Floor Supervisor/Front End Associate

Kroger
12.2021 - Current

Grocery Picker

Instacart
07.2021 - Current

Front End Cashier

Marshalls
01.2021 - 06.2022

Warehouse Packer

Amazon
01.2021 - 06.2021

Associate of Applied Science - Health Sciences

J Sargent Reynolds
08.2019 - Current

High School Diploma -

Varina High School
06.2019 - 06.2019

Cashier/Customer Service Representative

Bjs Wholesales Club
04.2019 - 12.2020

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Khira Scott