Khloe Simpson
Cafe Express
CONROE,TX
1
Certification
3
years of professional experience
Detail-oriented professional with a strong background in customer service and financial transactions. Committed to enhancing guest accommodations and fostering positive relationships through efficient service.
Work History
Guest Service Representative
1 Year- Processed customer orders accurately using point-of-sale system to ensure efficient service.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Assisted customers with menu selections, enhancing dining experience and satisfaction.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment.
Cashier
2 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, ensuring high satisfaction levels during shopping visits.
- Maintained organized cash register area to enhance operational efficiency and customer experience.
- Collaborated with team members to restock shelves and maintain store presentation standards.
- Handled customer returns and exchanges according to company policies, promoting positive resolution experiences.
- Worked flexible schedule and extra shifts to meet business needs.
Caretaker
3 Months- Supervised classroom environments to ensure student safety and well-being.
- Assisted in implementing daily activity plans to promote child development and engagement.
- Maintained cleanliness and organization of learning spaces to enhance educational experiences.
- Collaborated with teachers to support individualized learning strategies for diverse learners.
Cashier
1 Year- Implemented strategies for reducing transaction times, contributing to enhanced customer flow during peak hours.
- Trained new cashiers on register operations and customer service best practices to ensure consistency in performance.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly greetings to customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Science - Management Information Systems
- 3.3 GPA
- Extracurricular Activities: C.O.M.E. center Huntsville, Tx Volunteering: Dedicated to supporting the Huntsville community through 48 hours of service at the COME Center. Managed essential inventory and assisted local residents accessing vital social and material resources. Developed strong teamwork and communication skills while contributing to the center’s daily operations.
High School Diploma
- 3.5 GPA
- Ranked in Top 20 % of class
- Completed AP course in U.S Government & Environmental Science
Skills
Point-of-sale operation
Customer service
Sales transactions
Financial transactions
Computer proficiency
Detail-oriented
Guest accommodations
Certification
CPR / AED / First Aid Certification (Infant, Child, Adult) – American Red Cross, Valid through 11/2027
Timeline
Guest Service Representative
Cafe Express
08.2025 - CurrentRead More
Cashier
Goodwill Industries Of Houston
08.2025 - 10.2025Read More
Caretaker
Tomorrows Promise Montessori School
11.2024 - 02.2025Read More
Cashier
Buc'ees Itd.
06.2023 - 06.2024Read More
Sam Houston State University
Bachelor of Science from Management Information Systems
Read More
Dickinson High School
High School Diploma
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