I am currently working towards obtaining my Security+ certification. I also have experience working in a practice ticket system environment to train and communicate solutions to individuals who may not have as much technical knowledge.
Overview
6
6
years of professional experience
Work History
Mobility Repair Technician
Panasonic Connect North America
03.2023 - 02.2025
Utilized variety of tools and diagnostic equipment to complete repairs.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
Repaired and maintained wide range of small and large appliances successfully.
Completed all repair and maintenance activities promptly and to high quality standards.
Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
Followed detailed repair and maintenance procedures for consumer products.
Dismantled machines and equipment to remove defective parts.
Tested parts and components to confirm adherence to manufacturer specifications.
Collaborated with team members to complete complex repairs and improve overall service quality.
Planogram Team Member
Best Buy
10.2021 - 03.2023
Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.
Contributed to loss prevention efforts through vigilant monitoring of high-theft items and adherence to company policies regarding theft deterrents.
Optimized store layout by collaborating with other department leads to create visually engaging cross-merchandising opportunities.
Sustained effective communication with supervisors regarding progress updates, challenges faced during projects, and potential solutions for improved performance.
Maximized efficiency during major store resets by coordinating with other team members to establish clear timelines and task assignments.
Reduced out-of-stock occurrences by diligently monitoring inventory levels and promptly restocking shelves as needed.
Assisted in training new team members on planogram procedures, fostering a cohesive and efficient work environment.
Enhanced store appearance and customer experience by maintaining clean, organized, and visually appealing displays.
Provided feedback to management on display effectiveness, suggesting adjustments based on customer response and industry trends.
Fullfillment
Target
10.2019 - 07.2020
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Donation Attendant
Savers Value Village
09.2018 - 10.2019
Utilized variety of tools and diagnostic equipment to complete repairs.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
Repaired and maintained wide range of small and large appliances successfully.
Completed all repair and maintenance activities promptly and to high quality standards.
Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
Followed detailed repair and maintenance procedures for consumer products.
Dismantled machines and equipment to remove defective parts.
Tested parts and components to confirm adherence to manufacturer specifications.
Collaborated with team members to complete complex repairs and improve overall service quality.