KHLOEY DONALD
Indianapolis,IN
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Wolfie's Grill
06.2025 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed order accuracy and timely delivery in fast-paced environment.
- Trained new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to streamline food preparation processes.
- Oversaw daily operations, maintaining high standards of cleanliness and organization.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Mentor
Inner Beauty
06.2025 - Current
- Developed individualized mentoring plans to address unique needs of at-risk youth.
- Facilitated workshops focused on life skills, resilience, and emotional intelligence.
- Monitored progress of mentees, providing ongoing feedback and encouragement.
- Implemented evaluation methods to assess program effectiveness and mentee development.
- Reduced instances of negative behavior by teaching conflict resolution strategies and promoting healthy communication habits.
Hostess
Wolfie's Grill
06.2023 - 06.2025
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Spanish Tutor
Self-employeed
06.2021 - 06.2023
- Developed personalized lesson plans to enhance student engagement and learning outcomes.
- Implemented interactive teaching methods to improve language retention among students.
- Assessed student progress through regular evaluations and provided constructive feedback.
- Facilitated conversation groups to promote fluency and confidence in speaking Spanish.
Hostess
Murphy's Crafthouse
06.2022 - 03.2023
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Used cash registers and credit card machines to cash out customers.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Spanish Tutor
Family Friends & Others
01.2021 - 06.2022
- Instructed students on Spanish grammar, pronunciation, spelling, vocabulary, composition and dialogue.
- Taught pronunciation tactics, introduced essential words, and conducted reading drills.
- Created fun and challenging lesson plans to help students enjoy learning process.
- Used multimedia materials to engage students and encourage active learning.
- Helped students raise grades with comprehensive support for conversational, reading comprehension and oral expression Spanish-language abilities.
- Built up students' skills by developing unique lessons incorporating classroom or fresh materials.
- Created customized Spanish lessons based around learning style, language level and current progress objectives of each student.
- Collaborated with school teachers to help students achieve Spanish language mastery.
- Assisted students with core aspects of Spanish language.
- Implemented play-based and other relaxed activities to help students incorporate new vocabulary with confidence.
- Immersed students in conversational and written Spanish during tutoring sessions.
Education
High School Diploma -
Lawrence North High School
Indianapolis, IN06.2023
Bachelor of Science - Human Biology
Indiana University, Bloomington
Bloomington, Indiana, IN05-2027
Minor - Spanish Language And Literature
Indiana University, Bloomington
Bloomington, Indiana, IN05-2027
Minor - American Studies
Indiana University, Bloomington
Bloomington, Indiana, IN05-2027
Skills
- Bilingual and Fluent in Spanish
- Building Rapport and Trust
- Audio-Visual Demonstrations
- Great Communication Skills
- Positive Attitude
- Encouraging Participation and Inclusivity
- Computer and Microsoft Office Skills
- Initiative and Judgment
- Experience with Diverse Student Populations
- Teamwork and Collaboration
- Inspiring Love of Learning
- Strong multitasking
- Attention to detail
- Decision-making
- Team collaboration
Affiliations
- PLTW
- Symphonic Orchestra
- Wildcat Diving
Certification
Certified by the Immersion Program as a fluent Spanish speaker
Languages
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Waitress
Wolfie's Grill
06.2025 - Current
Mentor
Inner Beauty
06.2025 - Current
Hostess
Wolfie's Grill
06.2023 - 06.2025
Hostess
Murphy's Crafthouse
06.2022 - 03.2023
Spanish Tutor
Self-employeed
06.2021 - 06.2023
Spanish Tutor
Family Friends & Others
01.2021 - 06.2022
High School Diploma -
Lawrence North High School
Bachelor of Science - Human Biology
Indiana University, Bloomington
Minor - Spanish Language And Literature
Indiana University, Bloomington
Minor - American Studies
Indiana University, Bloomington
Hobies
I enjoy painting in my free time. And I love experimenting with different art styles! I also enjoy hiking and reconnecting with nature, cooking, and photography!.