Khorea Cobb
Indianapolis,IN
Summary
Multifaceted professional with 6 years of diverse experience managing all phases of HR including but not limited to: operations, recruiting, benefits, onboarding, and employee relations. Looking to use advanced communication, interpersonal, & critical thinking skills to land a long-term role helping others in a business or technical profession.
Overview
6
6
years of professional experience
Work History
Project Manager
Bank of America
08.2021 - 02.2023
- Provided exceptional client care including but not limited to: conveying empathy, patience and utilizing listening skills regarding concerns related to global bank policy, attendance, performance, and COVID-19 BOA policy.
- Managed investigations and fact finding on Employee Relations issues, including gathering and analyzing evidence via multiple BOA channels/ sources.
- Led meetings to implement team feedback including: recommending corrective action to senior leadership to improve work experiences for both associates and leadership, resulting in inclusivity & positive work environment.
- Answered around 20 management and employee questions via phone daily, documenting each concern via ICM, and resolving each issue with efficiency and empathy.
HR Generalist
IU Health
07.2019 - 07.2021
- Electronically processed and filed benefit (health insurance) enrollment survey forms for open enrollment via Perceptive.
- Increased average open enrollment numbers by tracking data in Excel to ensure 100% open enrollment completion for participants.
- Processed transfers within IUH and assisted wit onboarding new hires.
- Facilitated the following recruiting processes: verifying I-9s, licenses/ certifications, references, hire notes, & processing background checks.
HR Intern & Recruiter
James Marketing Consultants
06.2017 - 06.2019
- Utilized LinkedIn, Snagajob, & Indeed to source candidates.
- Averaged 20-30 phone screenings daily to assess applicants relevant knowledge, skills, experience and aptitudes.
- Scheduled onsite interviews for hiring manager.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
- Contributed new ideas to upper management which resulted in increased employee retention.
Education
Professional Certificate - Project Management
Google
Online12.2023
Bachelor of Science - Psychology
Ball State University
Muncie, IN05.2018
Skills
- Interpersonal Communication
- Creative Problem Solving
- Emotional Intelligence
- Critical Thinking
- Database Management
- Data Analysis
- Technology Enthusiast
- Collaboration
- Organizational Skills
- Multi-tasking
Timeline
Project Manager
Bank of America
08.2021 - 02.2023
HR Generalist
IU Health
07.2019 - 07.2021
HR Intern & Recruiter
James Marketing Consultants
06.2017 - 06.2019
Professional Certificate - Project Management
Google
Bachelor of Science - Psychology
Ball State University
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