Khoy Nachampassak
Hemet,California
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 2-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.
Overview
3
3
years of professional experience
Work History
EBay Seller (1.6k Items Sold) Perfect Feedbacl
Class Collectibles
08.2021 - Current
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Created clear, precise and properly detailed product and service information on company website.
- Utilized software to automate customer communication and order fulfillment.
- Analyzed customer trends and provided insights to improve customer experience.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Established and maintained e-commerce website to promote and sell products.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Developed relationships with suppliers to facilitate timely delivery of products.
- Tested website features and functionality for optimal performance.
ASB- Associated Student Body (4 Years)
Hemet High School
08.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Hemet High School
Hemet, CASkills
- InventoryLab
- Online Auction Tactics
- Shipping
- EBay
- Online Platforms
- Time management
- Self-motivation
- Problem-solving
- Attention to detail
- Decision-making
- Customer service
- Strong negotiation skills
- Tech-savviness
Timeline
EBay Seller (1.6k Items Sold) Perfect Feedbacl
Class Collectibles
08.2021 - Current
ASB- Associated Student Body (4 Years)
Hemet High School
08.2020 - Current
High School Diploma -
Hemet High School