Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khristopher Murray

Houston,TX

Summary

Four years of Desktop and technical support. Offering skills in technical support, troubleshooting, and installation. Great with time management, with strong communication skills, thrives in an independent working environment. Experienced in Microsoft applications and analytical problem solving.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Help Desk Support Specialist

Cardinal Health
12.2020 - Current
  • Create tickets through internal applications such as serviceNow and Windows Help Desk
  • Created user accounts on multiple platforms such as Windows Server 2008, 2012, 2016 Active Directory.
  • Utilized operating systems such as windows 8,10, and 11.
  • Cable Management: Ensure proper cable connections and organization for efficient data flow and troubleshooting.
  • Collaborated with vendors to identify best options for optimizing network performance.
  • Analyzed, troubleshot and enhanced network performance to drive efficiency.
  • Oversaw development and maintenance of computer systems, server upgrades and operating systems.

Electronic Support Specialist(Seasonal)

Harris Elections
10.2020 - 11.2020
  • Resolve hardware and software concerns with little oversight.
  • Diagnose and troubleshot hardware, software, and network issues.
  • Installed and configured systems and applications .
  • Responded to customer inquires quickly and resolves complaints.

Education

High School Diploma -

Westfield Highschool
Houston
06.2021

Skills

  • Service Ticket Tracking
  • Effective Communication
  • Data Recovery
  • Monitoring and Troubleshooting
  • Software installation
  • Account creation/ Recovery
  • Microsoft Applications
  • Operating Systems: Windows Server, Linux(CentOS,Ubuntu)

Certification

  • compTIA A+
  • CCNA
  • CCNP

Timeline

Help Desk Support Specialist

Cardinal Health
12.2020 - Current

Electronic Support Specialist(Seasonal)

Harris Elections
10.2020 - 11.2020

High School Diploma -

Westfield Highschool
Khristopher Murray