Summary
Overview
Work History
Education
Skills
Timeline
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Khristy Arrell DeSilva

Honolulu,HI

Summary

Dynamic Beauty Advisor with a proven track record at Sephora, excelling in customer engagement and sales expertise. Recognized for exceeding customer expectations and enhancing shopping experiences through effective communication and relationship building. Adept at multitasking and maintaining store standards, consistently contributing to team success and achieving sales targets.

Overview

14
14
years of professional experience

Work History

Beauty Advisor

Sephora
04.2017 - Current

Providing top tier customer service

Assisting clients with finding the right products

Store maintenance: restocking products, cleaning testers, maintaining a hygienic shopping environment

Collaborating with team members to reach sales goals

Sales Associate

MAC Cosmetics
07.2015 - 04.2017
  • Assisted customers with product selections and application techniques to enhance their shopping experience.
  • Maintained product displays and ensured merchandising standards met company guidelines.
  • Provided exceptional customer service, addressing inquiries and resolving complaints effectively.
  • Collaborated with team members to achieve sales targets and improve store performance.

Teller

Hawaiian Tel Federal Credit Union
10.2012 - 04.2014
  • Processed customer transactions efficiently, ensuring accuracy and adherence to credit union policies.
  • Assisted members with account inquiries and resolved issues promptly to enhance member satisfaction.
  • Maintained cash drawer accuracy through diligent counting and reconciliation practices daily.
  • Educated members on services and products, providing tailored recommendations based on needs.

Education

Health Information Technology -

Heald College
Honolulu, HI

High School Diploma -

St. Francis High School
Honolulu, HI
05.2007

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Customer engagement
  • Flexibility and adaptability
  • Sales expertise
  • Customer consultation
  • Attention to detail
  • Relationship building and management
  • Multitasking and organization
  • Clear communication
  • Verbal and written communication
  • Conflict resolution
  • Strong communication and interpersonal skills
  • Honest and dependable
  • Reliable and responsible
  • Team cooperation
  • Store opening and closing
  • Cash register operation
  • Exceeding customer expectations
  • Customer assistance

Timeline

Beauty Advisor

Sephora
04.2017 - Current

Sales Associate

MAC Cosmetics
07.2015 - 04.2017

Teller

Hawaiian Tel Federal Credit Union
10.2012 - 04.2014

Health Information Technology -

Heald College

High School Diploma -

St. Francis High School