Summary
Overview
Work History
Education
Skills
Timeline
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Khrystina Adams

Plainfield,CT

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated Resident Advisor knowledgeable about campus standards, safety requirements and emergency response protocols. Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts.

Overview

8
8
years of professional experience

Work History

Residential Supervisor

Justice Resource Institute
Thompson, CT
07.2023 - Current
  • Assisted with the development and implementation of service plans for residents.
  • Monitored resident activities to ensure compliance with program regulations.
  • Provided crisis intervention services to residents in need of emotional support.
  • Maintained accurate records and documentation on all resident activities.
  • Supervised staff members in the performance of their duties.
  • Provided guidance and support to staff regarding appropriate handling of difficult situations involving clients.
  • Conducted weekly meetings with staff to review progress and discuss any issues or concerns.
  • Identified serious behavioral changes, which could indicate emergency situations and notified appropriate staff members for assistance.

Poker Dealer

Foxwoods Resort and Casino
Mashantucket, CT
09.2017 - 07.2023
  • Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
  • Engaged patrons in conversation to promote positive customer experience, explain house and game rules or facilitate dialogue between guests.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Paraprofessional

Plainfield Public School District
Plainfield, CT
08.2022 - 06.2023
  • Supported students throughout academic instruction and assignments.
  • Applied positive reinforcement to redirect negative behaviors.
  • Offered students personalized educational, behavioral and emotional support.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Communicated confidential details about student behavior and performance with parents and authorized parties.
  • Graded assignments and tests and documented results into filing systems.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.

Sales Associate

Kohl's
Lisbon, CT
08.2016 - 10.2017
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

Some College (No Degree) -

Southern New Hampshire University
Hooksett, NH

Skills

  • IEP Compliance
  • Behavior Management
  • Special Education Support
  • Documentation
  • Crisis Intervention
  • Helping Students With Special Needs
  • Team Building and Relationships
  • Individual Treatment Plan Supervision
  • Reliable and Punctual
  • Motivational Leadership
  • Behavior Monitoring
  • Crisis Management

Timeline

Residential Supervisor

Justice Resource Institute
07.2023 - Current

Paraprofessional

Plainfield Public School District
08.2022 - 06.2023

Poker Dealer

Foxwoods Resort and Casino
09.2017 - 07.2023

Sales Associate

Kohl's
08.2016 - 10.2017

Some College (No Degree) -

Southern New Hampshire University

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Khrystina Adams