Results-oriented Residential Supervisor with over four years of experience in crisis management, budgeting, and staff development. Known for implementing effective individualized support plans and optimizing staff schedules to promote a safe and positive living environment.
Overview
6
6
years of professional experience
Work History
Residential Supervisor
PFQ/ Milestone Center Inc.
Pittsburgh, PA
05.2023 - 11.2025
Supervised daily operations, ensuring adherence to safety protocols and regulatory compliance.
Developed individualized support plans, enhancing residents' quality of life and personal development.
Coordinated staff schedules, optimizing resource allocation for efficient team performance.
Conducted regular training sessions, improving staff competencies in crisis intervention techniques.
Implemented behavior management strategies, reducing incidents and promoting positive interactions among residents.
Assisted in budget management, tracking expenses to maintain program funding and resource availability.
Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
Coordinated all staffing schedules and made sure that each shift had adequate coverage.
Residential Supervisor
Achieve Inc
Pittsburgh, PA
04.2022 - 05.2023
Monitored resident progress through documentation and reporting, facilitating effective communication with stakeholders.
Implemented behavior management strategies, reducing incidents and promoting positive interactions among residents.
Assisted in budget management, tracking expenses to maintain program funding and resource availability.
Fostered a collaborative team environment, encouraging input from staff to enhance service delivery processes.
Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
Coordinated all staffing schedules and made sure that each shift had adequate coverage.
Residential Supervisor
Victory Healthcare
Pittsburgh, PA
03.2020 - 04.2022
Supervised daily operations, ensuring adherence to safety protocols and regulatory compliance.
Developed individualized support plans, enhancing residents' quality of life and personal development.
Coordinated staff schedules, optimizing resource allocation for efficient team performance.
Conducted regular training sessions, improving staff competencies in crisis intervention techniques.
Monitored resident progress through documentation and reporting, facilitating effective communication with stakeholders.
Implemented behavior management strategies, reducing incidents and promoting positive interactions among residents.
Assisted in budget management, tracking expenses to maintain program funding and resource availability.
Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.