Summary
Overview
Work History
Education
Skills
Lessons
Timeline
Hi, I’m

Faye Maddox

Residential Supervisor / Inspector
204 East Gardenia Drive ,FL
Faye Maddox

Summary

Commenced professional journey as youth child care worker, rapidly advancing to shift leader in just one year.

Achieved distinction of Employee of the Year for five straight years.

ten years later advanced to residential supervisor overseeing two programs: girls zone and sunshine house.

Acquired valuable insights and skills while collaborating with Children's Home Society under guidance of Program Supervisor Eric Losciale during entire duration with program.

Overview

31
years of professional experience

Work History

Children's Home Society Of Florida

Residential Supervisor
03.1988 - 04.2019

Job overview

  • Developed strategic plans for long-term growth and sustainability of the residential facility based on market trends and industry best practices.
  • Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s specific needs.
  • Coordinated with community resources to provide additional support services for residents such as mental health counseling or vocational training opportunities.
  • Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
  • Enhanced staff performance through ongoing training, coaching, and mentoring for continuous professional development.
  • Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
  • Improved resident satisfaction by consistently providing exceptional care and addressing individual needs.
  • Conducted regular assessments of facility conditions to identify areas needing maintenance or improvement, ensuring optimal living conditions for residents.
  • Facilitated open lines of communication between residents'' families and staff members to keep them informed regarding their loved ones'' progress in the program.
  • Cultivated partnerships with local businesses and organizations to increase awareness of the residential program and expand the range of support services available to residents.
  • Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members.
  • Ensured adherence to all federal, state, and local regulations governing residential facilities through consistent monitoring and timely updates to policies as needed.
  • Implemented effective communication strategies among staff members to foster a cohesive work environment focused on delivering high-quality care.
  • Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
  • Organized recreational activities for residents that promoted socialization, physical activity, and overall well-being within the community setting.
  • Scheduled fun social and recreational activities for residents.
  • Maintained accurate records of resident progress, incidents, and other relevant information in compliance with regulatory requirements.
  • Coordinated all staffing schedules and made sure that each shift had adequate coverage.
  • Created a welcoming atmosphere within the residential community by organizing events and celebrations that fostered positive relationships among residents, staff members, and families.
  • Served as a key liaison between the residential facility and regulatory agencies during inspections or audits, demonstrating full compliance with established standards.
  • Streamlined administrative processes by instituting efficient recordkeeping systems and protocols for improved organization and accessibility.
  • Managed budgets effectively, ensuring adequate allocation of resources for staffing, maintenance, and programming needs while maintaining fiscal responsibility.
  • Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
  • Promoted positive relations between residents and staff.
  • Supported personal needs of residents dealing with diverse conditions.
  • Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
  • Solved grievances and complaints by collaborating with residents.
  • Enforced policies and safety standards through building and room rounds.
  • Mentored and coached students to foster positive relationships and encourage successful academic achievement.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Monitored student behavior and responded to disciplinary issues in accordance with established policies.
  • Conducted weekly meetings with students to review goals, address issues and provide support.
  • Facilitated smooth transition of new students into residential program.
  • Provided crisis management and intervention during emergency situations.
  • Developed, implemented and monitored residential policies and procedures.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Promoted culture of respect and understanding among students.

Education

Phillips Junior College
Daytona Beach, FL

Associate of Science from Business Administration
08-1998

University Overview

Dean's List

4.0 for the entire educational study.

Skills

Team management

Emergency preparedness

Safety policies and procedures

Compliance monitoring

Motivational leadership

Accurate record keeping

Staff scheduling

Crisis intervention

Safety inspections

Scheduling proficiency

Budgeting expertise

Proficient in software

Conflict mediation

Resident relations

Group activities coordination

Shift coverage

Individual treatment plan supervision

Activities management

Direct care staff oversight

Team building and relationships

Budget monitoring

Medical appointment scheduling

Meal preparation

Behavior monitoring

Activity planning

Client relationship management

Daily living assistance

Security procedures

Role modeling

Crisis management

Interpersonal relationships

Safety practices

Academic support

Policy enforcement

Resident monitoring

Teamwork

Mental health awareness

Teamwork and collaboration

Case planning

Microsoft office

Problem-solving

Disciplinary action

Time management

Resident supervision

General housekeeping

Problem-solving abilities

Staff meeting coordination

Team leadership

Multitasking

Group activities

Behavioral management

Emotional support

Daily living skills instruction

Excellent communication

Decision-making

Staff communication

Care plan management

Time management abilities

Adaptability and flexibility

Verbal and written communication

Mediation techniques

Effective communication

Active listening

Call answering and routing

Individual and group therapy

Organizational skills

Behavioral intervention plans

Crisis prevention intervention

Attention to detail

Incident reporting

Public speaking

Adaptability

Analytical thinking

Life skills development

Progress documentation

Facility inspection

Crisis counseling

Safety protocols

Interpersonal skills

Professionalism

Positive reinforcement

Reliability

Emergency response

Lessons

  • 1, Register User, Your Business Services Online (BSO) User ID and password is no longer used to access BSO wage reporting or organizational representative payee services. You must use a ID.me or Login.gov credential to gain access to the BSO application.
  • 2, Sign In - For Appointed Representatives (AR) and Consent Based Social Security Number Verification (CBSV) Only, Follow the instructions below to register for BSO. After completing the steps, you will receive a User ID and set a password so that you can sign in to BSO and request online services.
  • 3, Complete Phone Registration - For AR and CBSV Only, If you started your registration for online services by speaking with an Employer Customer Service representative or completing a form, follow the instructions below to complete your registration.
  • 4, Forgot Password - For AR and CBSV Only, Follow the instructions below if you have forgotten your password and wish to get a new one.
  • 5, Logout, Follow the instructions below to log out of BSO.
  • 6, Contact Social Security Administration (SSA), Please visit https://www.ssa.gov/employer/empcontacts.htm to contact SSA.
  • 7, Edit Account Information, Follow the instructions below to update your account information.
  • 8, Change Your Password – AR and CBSV Only, You can change your password at any time. For security purposes, you are required to change your password at least once every 90 days in order to maintain an active User Identification Number (User ID).
  • 9, Request Services Suite for Employers and Representative Payees, Follow the instructions below to sign in to request access to the SSA Services Suite for Employers.
  • 10, Request Internet Representative Payee Suite, Follow the instructions below to request services in the Internet Representative Payee Suite.
  • 11, Re-Request Activation Codes, Follow the instructions below to re-request activation codes for BSO services.
  • 12, Enter Activation Code(s), Follow the instructions below to enter the activation codes received by you directly or from your employer.
  • 13, Add Employer Information, Follow the instructions below to add employer information. Employer information is required in order to request certain business services.
  • 14, Update Employer Information, Follow the instructions below to update employer information.
  • 15, Remove Employer Information, Follow the instructions below to remove employer information.

Timeline

Residential Supervisor

Children's Home Society Of Florida
03.1988 - 04.2019

Phillips Junior College

Associate of Science from Business Administration
Faye MaddoxResidential Supervisor / Inspector