Valerie Baker
Hubbardston,MA
Summary
Enthusiastic Residential Supervisor proudly offering many years of experience overseeing group homes with tact and kindness to both residents and staff. Energetic individual delegates tasks and pitches in to help wherever needed. Remains calm and composed in fast-paced environments.
Overview
2
2
years of post-secondary education
22
22
years of professional experience
Work History
Residential Supervisor
Department Of Developmental Services
Hubbardston, ME
08.2022 - Current
- Supervised residential staff in Department of Developmental Services homes
- Coordinated shift coverage and staff schedules for residential programs
- Trained employees on individual support plans and daily care routines
- Monitored medication administration records and client health documentation
- Supported clients with personal care, meals, and community activities
- Communicated with guardians, nurses, and case managers about resident needs
- Reviewed incident reports and followed Department of Developmental Services procedures
- Enforced safety standards and maintained a clean residential environment
- Confirmed that residents and staff members observed safety procedures and conducted inspections to identify and resolve dangerous issues.
- Assisted with the development and implementation of service plans for residents.
- Developed and maintained positive relationships with family members, guardians, and other professionals involved in resident care.
Developmental Service Worker II
Department Of Developmental Services
Hubbardston, MA
05.2016 - 08.2022
- Assisted residents with daily routines and basic personal care.
- Prepared meals and snacks following resident diet plans.
- Cleaned living areas and shared spaces in developmental services homes.
- Laundered linens, clothing, and personal items for residents.
- Supported staff with resident requests and routine service activities.
- Reported safety concerns and maintenance needs to supervisors.
- Maintained cleanliness of work area at all times by sweeping, dusting, mopping floors.
- Checked inventory regularly for expired or damaged goods.
- Completed necessary paperwork related to the job duties accurately and promptly.
- Handled administrative tasks such as filing, organizing documents.
- Assisted with training new staff members on policies and procedures.
Direct Service Worker I
Department Of Developmental Services
Rutland, MA
12.2004 - 05.2016
- Assisted with personal care, hygiene, dressing, and meal preparation.
- Supported individuals with daily living tasks in Department of Developmental Services homes.
- Followed individual service plans and behavior support guidelines.
- Encouraged community participation and social interaction for supported individuals.
Education
Certificate - Photography
Rhode Island School of Photography
Providence, RI 09.1987 - 06.1989
Woodstock Academy
Woodstock, CTSkills
- Medication management
- Care plan development
- Incident reporting
- Treatment plan oversight
- Safety inspections
- Client support
- Medical appointment scheduling
- Residential operations
- Staff scheduling
- Shift coverage
- Employee training
- Direct care staff oversight
- Team management
- Crisis management
- Team leadership
- Motivational leadership
- Conflict resolution
- Professional communication
- Detail orientation
- Problem solving
- Team building and relationships
- Resident relations
- Activities management
- Group activities coordination
- Family engagement
- Role modeling
- Activity planning
- Inventory management
Timeline
Residential Supervisor
Department Of Developmental Services
08.2022 - Current
Developmental Service Worker II
Department Of Developmental Services
05.2016 - 08.2022
Direct Service Worker I
Department Of Developmental Services
12.2004 - 05.2016
Certificate - Photography
Rhode Island School of Photography
09.1987 - 06.1989
Woodstock Academy