Khudija Malik
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Agent
Omega Capital Funding
06.2023 - 03.2024
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Spoke to customers in native language to increase loyalty and establish relationships.
Crew Team Member
Dunkin' Donuts
02.2019 - 06.2023
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
Education
Bachelor of Science - Business Management
SUNY Stony Brook
Stony Brook, NY12.2024
Skills
- Building rapport
- Data Entry
- Workflow Optimization
- Document organization
- Customer and client relations
- Professional Communication
- Scheduling and calendar management
- Critical Thinking
- Scheduling
- Document filing
- Fast Learner
- Legal Terminology
Languages
Spanish
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Persian
Native or Bilingual
Punjabi
Native or Bilingual
Siraiki
Native or Bilingual
Timeline
Sales Agent
Omega Capital Funding
06.2023 - 03.2024
Crew Team Member
Dunkin' Donuts
02.2019 - 06.2023
Bachelor of Science - Business Management
SUNY Stony Brook
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