Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Khush Joshi

Allentown,PA

Summary

Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative, detail-oriented, strategies for stimulating growth and service quality. Aims to leverage a proven knowledge of patient relations, customer satisfaction, and hospitality management skills to achieve Employer goals.

Overview

7
7
years of professional experience

Work History

COO

DIVINITY.io
07.2023 - Current
  • Designed machine learning systems and self-running artificial intelligence (AI) software to automate neuro art rehabilitation predictive models.
  • Analyzed large datasets to identify trends and patterns in patient behaviors.
  • Leveraged mathematical techniques to develop engineering and scientific solutions.
  • Applied loss functions and variance explanation techniques to compare performance metrics.
  • Focused on combining RPM technologies & Telehealth to improve quality care.

NeuroSurgery/Interventional Radiology Trainee

St Luke's Healthcare System
06.2022 - Current
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Applied contrast media and monitored patient reactions to contrast agents.
  • Coordinated with other healthcare personnel to deliver quality patient care.


Medical Assistant Intern

Dr. Pragnesh Desai, DO, Urology Specialist
07.2021 - Current
  • Assisted with over 200 routine checks and diagnostic testing by collecting and processing specimens.
  • Monitored PSA test accuracy using quality controls.
  • Collaborated with medical and administrative personnel with 40+ years of experience to maintain a patient-focused, engaging and compassionate environment.
  • Adhered to strict document HIPAA guidelines for charting and other paperwork.

Patient Care Assistant

St. Luke's University Hospital & Health Network
06.2018 - Current
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and delivery.
  • Updated documentation and reports detailing patient activities, actions and hospital determinations.
  • Aided physicians in wound care and patient assessments.

Hotel Manager and Data Analytics

JHG HOTEL MANAGEMENT
10.2016 - 08.2020
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Compiled and Analyzed data from past Hilton, Marriott, and IHG guest interactions.
  • Assisting and Determining high value customers.
  • Collaboration with executive sales and management teams generating greater gross returns.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.

Student Volunteer

Good Shepherd Rehabilitation Hospital
09.2016 - 08.2020
  • Conducted inpatient comfort care rounds to promote patient satisfaction.
  • Weighed patients and took blood pressure and vital signs to assist nursing staff.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Adhered to policies and procedures to promote hospital mission and vision.

CEO

Legend Legacy LLC.
09.2017 - 01.2020
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Oversaw large-scale staff recruitment and development initiatives to keep workforce skilled and effective.
  • Worked with department heads to stay current on needs and offer high-level support for day-to-day operations.
  • Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
  • Drove implementation of new market expansion to propel business forward and adapt to market changes.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.

Youth Tutor

Kumon Learning Center
09.2016 - 06.2018
  • Engaged in professional development sessions focused on student instruction, mentoring and coaching techniques, student data and personal development.
  • Cultivated relationships with families through weekly communication to discuss student progress.
  • Collaborated with teachers to support individualized and student-driven academic goal setting.

Education

BA/MS - Biology

Boston University
Boston, MA
05.2024

Minor - Business

Boston University
Boston, MA
05.2024

High School Diploma -

Parkland High School
Allentown, PA
06.2020

Skills

  • Medical office administration
  • Diagnostic equipment expertise
  • Client Relations
  • Chronic disease management
  • Multilingual
  • Hospitality Management
  • Strategic Communications
  • Team Development
  • Networking
  • Advertising/Sales Expertise
  • Artificial Intelligence
  • Business Development

Languages

Spanish
Professional Working

Timeline

COO

DIVINITY.io
07.2023 - Current

NeuroSurgery/Interventional Radiology Trainee

St Luke's Healthcare System
06.2022 - Current

Medical Assistant Intern

Dr. Pragnesh Desai, DO, Urology Specialist
07.2021 - Current

Patient Care Assistant

St. Luke's University Hospital & Health Network
06.2018 - Current

CEO

Legend Legacy LLC.
09.2017 - 01.2020

Hotel Manager and Data Analytics

JHG HOTEL MANAGEMENT
10.2016 - 08.2020

Student Volunteer

Good Shepherd Rehabilitation Hospital
09.2016 - 08.2020

Youth Tutor

Kumon Learning Center
09.2016 - 06.2018

BA/MS - Biology

Boston University

Minor - Business

Boston University

High School Diploma -

Parkland High School

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