Khush Prajapati
Richmond,TX
Summary
Result-oriented Store Manager with 4+ years of managerial experience in the Hemp and Telecommunications industry, motivated professional with strengths in supervising employees and promoting optimal customer service, adept in employee relations, inventory organization, and visual merchandising, prepared, organized, and trained in product knowledge and store regulations, committed to creating an environment that is conductive to achieving increased sales and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Store Manager of Operations
The Good Life
Houston, TX 77077
05.2022 - Current
- Recruiting, training, and managing staff to enforce store values and fuel company growth.
- Preparing biannual payroll and maintenance budgets for corporate management approval.
- Monitored inventory levels to restock customer favorites and trending items, increasing sales revenue by 37%.
- Organizing highly effective marketing campaigns, such as flyers at local events, involvement in the community, and coupons to upsell customers.
- Manage daily store operations to ensure optimal customer service and employee productivity.
- Handling customer and employee complaints, resolving 100% of complaints and issues.
Assistant Store Manager of Operations
Futronix Cellular
Houston, TX 77074
02.2020 - 01.2022
- Supported the store manager in increasing monthly sales revenue by 15%.
- Developed and executed a social media marketing campaign, resulting in a $12,000 revenue increase in 2020.
- Recruited, hired, and trained 10+ associates, developing them into productive team members with excellent product knowledge.
- Adhered to company Standard Operating Procedures (SOP), ensuring store merchandise and cash were safe and handled professionally.
- Provided strong service to customers, increasing customer loyalty, and ensuring a high rate of repeat customers.
Education
BBA - Business Administration
Houston Community College
Houston, TX05-2027
High School Diploma -
William B. Travis High School
Richmond, TX05-2019
Skills
- Leadership, management
- Business visions and analysis
- Risk management
- Computer literacy
- Inventory Management
- Conflict resolution
- Negotiating abilities
- Communication
Timeline
Store Manager of Operations
The Good Life
05.2022 - Current
Assistant Store Manager of Operations
Futronix Cellular
02.2020 - 01.2022
BBA - Business Administration
Houston Community College
High School Diploma -
William B. Travis High School
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