Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Khushi Rai

Gopalganj

Summary

Dedicated and customer-focused receptionist with 6 months of experience in a Hero motorcycle agency and service center. Proven ability to manage front desk operations, schedule service appointments, and provide exceptional support to customers. Strong communication skills and a passion for the automotive industry, with a commitment to ensuring customer satisfaction and smooth operational flow.

Overview

1
1
year of professional experience

Work History

Receptionist

Hero Agency
2024.03 - Current
  • Welcomed customers and answered their questions about services
  • Managed phone calls and scheduled service appointments
  • Worked with team members to improve service processes
  • Handled payments and ensured accurate billing
  • Assisted in maintaining office supplies inventory and placed orders as necessary
  • Provided information on pricing and promotions to customers
  • Maintained an organized filing system for service records and customer information, ensuring easy access and confidentiality.

Education

12th - undefined

01.2023

Bachelor of Arts - 2nd Years

01.2020

10th - undefined

01.2020

Skills

  • Exceptional customer service and communication skills
  • Proficient in appointment scheduling and calendar management
  • Knowledge of motorcycle service processes and parts
  • Experience with multi-line phone systems
  • Strong organizational and multitasking abilities
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to handle customer inquiries and resolve issues effectively.

Personal Information

  • Title: Receptionist
  • Date of Birth: DD/MM/YYYY
  • Marital Status: Single/Married

Timeline

Receptionist

Hero Agency
2024.03 - Current

12th - undefined

Bachelor of Arts - 2nd Years

10th - undefined

Khushi Rai