Khylee Dardar
Ithaca,NY
Summary
Highly motivated nursing student with a diverse background in bartending and serving. Demonstrated technical proficiency gained through previous work experience at the County of Syracuse Civic Center. Strong understanding of Microsoft applications, coupled with exceptional patient care abilities. Proven track record of effective communication with individuals from various backgrounds, contributing to successful outcomes in previous roles.
Overview
9
9
years of professional experience
Work History
Bartender/Server
Northstar House
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender/Server.
Kilpatricks Pub
11.2021 - 04.2023
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Collected and organized daily till totals and tips.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Addressed complaints to kitchen staff and served replacement items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees on restaurant procedures and plating techniques.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
BH Cleaning
BH Cleaning Services
09.2021 - 11.2021
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Sanitized frequented areas and equipment using approved supplies.
- Replenished supply of hand soap, paper towels and other consumables.
- Restocked supplies, replacing toiletries, liners and soaps.
- Completed routine maintenance checks, notifying management of needed repairs.
Sales Associate
Victoria's Secret
09.2018 - 02.2019
- Greeting customers
- Customer service
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Answered incoming telephone calls to provide store, products and services information.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Reported pricing discrepancies to supervisor.
- Helped with purchases and signed customers up for rewards program.
Hospital Aide
Cayuga Medical Center, Ithaca Ny
03.2018 - 08.2018
- One to one patient care
- Recording intake and output
- Learning hospital procedures and how to respond to codes
- Engaging in meetings
- Training new coming hospital aides
- Telemetry unit
- Emergency room
- hospital terminology
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Observed and reported unusual symptoms and changes to charge nurse.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Seasonal Worker
County of syracuse
06.2016 - 08.2017
- Assessed requests for proposals.
- Utilized Excel to accurately input and manage datasets.
- Digitized documents.
- Participated in bid consultations.
- Managed phone communications with efficiency and professionalism.
- Hiring interns :
- Organized intern information efficiently to arrange interviews.
- Designed a comprehensive PowerPoint presentation for orientation.
- Facilitated intern engagement through training on digital file management.
- Facilitated interest-based department placements for all interns.
- Verified that all interns followed necessary protocols and responsibilities.
- Coordinated field trips for interns to explore power plants within the region.
- Advised management on major purchases and recurring expenditures to keep operations in line with budget constraints.
- Sought out and evaluated vendors, negotiated prices and completed contracts.
- Developed and implemented instructional programs.
- Answered and directed incoming calls using multi-line telephone system.
Education
Some College (No Degree) - Nursing
Tompkins Cortland Community College
Dryden, NYBusiness Administration And Management
Onondaga Community College
Syracuse, NYSkills
- Proficient with
- Microsoft word, Excel and Powerpoint (5 years)
- Work diligently until the end of each project
- Critical thinking
- Communication
- Responsible
- Safe Serving Knowledge
- Food Service
- Outstanding Customer Service
- Cocktail Service
- Maintaining Glassware Stock
- Handling Difficult Customers
- Health Codes Compliance
- Mixology Techniques
- Cash Register Operation
- Multitasking and Prioritization
- Alcohol Ordering
- Balancing the Cash Register
- Cleaning and Sanitizing
- Ability to Lift 30 Pounds
- Age Identification and Compliance
- Basic Accounting
- Monitoring Alcohol Consumption
- Workforce Management
- File and Data Retrieval Systems
- Customer Relations
- Supplier Due Diligence
- 10-Key Data Entry
- Team Leadership
- Hiring and Training
- Invoicing and Billing
- Data Entry
- Employee Coaching and Motivation
Timeline
Bartender/Server
Northstar House
06.2023 - Current
Bartender/Server.
Kilpatricks Pub
11.2021 - 04.2023
BH Cleaning
BH Cleaning Services
09.2021 - 11.2021
Sales Associate
Victoria's Secret
09.2018 - 02.2019
Hospital Aide
Cayuga Medical Center, Ithaca Ny
03.2018 - 08.2018
Seasonal Worker
County of syracuse
06.2016 - 08.2017
Some College (No Degree) - Nursing
Tompkins Cortland Community College
Business Administration And Management
Onondaga Community College